Spot Pet InsuranceReviews of spotpet.com

Like every insurance this one is a rip off. Don’t be fooled no 90% back and they completely denied all of my claims for my dog. I pay a monthly premium of $150 for nothing. Disgusting horrible insurance only to know I was left with a $2500 bill.

Everything will be a preexisting condition and denied coverage, including curable infections that have been healed. Waste of money.

spot did not cover my valid claim for a biopsy ,they denied it check all of thier reviews. I just filled a BBB complaint . Spot responded here but never contacted me . I called 1/07/24 and the representative couldn't locate a manager /supervisor and they also have not responded to my email. Check Spot reviews on yelp ...Revised Statement: It has come to my attention that Spot Pet Insurance canceled my policy as of November 2, 2024, without providing any prior communication, explanation, or refund for unused premiums. On January 13, 2025, I contacted customer service, where a representative appeared unclear about the matter and informed me after an extended call that the issue would be escalated to senior management. Despite this, I have received no follow-up communication or resolution. I subsequently filed a complaint with the Better Business Bureau (BBB). However, Spot Pet Insurance responded to the BBB with a generic statement claiming they are resolving the matter with me, which is factually incorrect. I have initiated all communication, and no manager or higher authority has been made available to address my concerns. Customer service has proven unhelpful, and this lack of transparency and resolution is unacceptable. I am formally escalating this matter by filing complaints with the New Jersey Department of Banking and Insurance (NJDOBI) and the New Jersey Division of Consumer Affairs to investigate Spot Pet Insurance's handling of this situation. I reserve the right to pursue all appropriate legal remedies should this matter remain unresolved.

Spot pet insurance won't cover emergency visits because they're "pre-existing conditions". If my dog eats some garbage then needs her stomach pumped, this won't be covered if it happens more once within 6 months. This is insane and a complete waste of my money, the coverage is underwhelming even for the most basic of plans. Don't buy Spot pet insurance

This company is a scam and will find unreasonable excuses not to cover things. Their customer service representatives do not care at all are rude and will offer zero explanation for anything.

They claim that they cover pre-existing conditions if there are no illnesses or issues for 180 days. My dog went 2 years without issues or illnesses and they denied the claim saying it was an incurable condition. They need to correct this issue and be clear in their advertising that they will not cover pre-existing conditions at all!

I have been waiting for 4 weeks my reimbursement! This place is horrible!

I spent a lot of money for 2 dogs that's not sick to the point they at the VET 3 to 4 times a month. So when I file a 400 dollar plus claim my expectations is more then what I received period.