KELVIN M.
Posted
Send me the wrong item
Send me the wrong item, ask for large Jesus piece. You sent us medium Jesus peace are paid $45.

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532 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SpicyIce is listed under Jewelry & Watches in Holland, Ohio.
SpicyIce (spicyice.com) has 532 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 48 reviews with 1 star · Clear filters
KELVIN M.
Posted
Send me the wrong item, ask for large Jesus piece. You sent us medium Jesus peace are paid $45.
JOSHUA R A.
Posted
It was related that my order was delivered on 4/28/25 and I received nothing. I contacted SpicyIce and as of 5/1/25 still have heard nothing. It’s not SpicyIce’s fault I didn’t receive my order (I’m guessing it was stolen) but they do leave a ton to be desired when it comes to customer service.
Phillip S.
Posted
The necklace was perfect. But the matching bracelet was a 7. I asked for an 8 or 8.5. It's the 2nd time that this has happened. Really quality merchandise, but truly misleading on sizes.
Response from SpicyIce· Apr 24, 2025
Your order was for a 12mm x 22" chain, and 12mm x 7" bracelet, so we sent you what you ordered.
Lesty Sanchez D.
Posted
Well I ordered a 12mm by 24” long I got a 12 mm by 20” long I got a choker I can’t wear it because it’s to tight no good bad service and spoke to a rep the only thing he said I’ll send you your confirmation after I order it bad service
Response from SpicyIce· Apr 18, 2025
As explained to you, the 12mm x 20" was what you ordered. The 24" has been sold out since March 28th, nearly 2 weeks before you placed your order and it's not possible to place an order for a sold out item.
James ROMERO J.
Posted
Bad quality 👎👎👎
william C.
Posted
Hi, I wasnt too pleased with the look of my necklace. to me it just didnt look real and didnt look as good as it did online. i tried to return it for a refund but found that you all dont do refunds, only store credit. that is not helpful to me if there is nothing else in the store that i want. i think you all should look into changing that policy. im sure you dont have that many returns so it wouldnt hurt business much but it would make some happy customers, that is who you do it for right. thanks for your time.
Antonio T.
Posted
Still waiting on my purchase 😡😡
Response from SpicyIce· Mar 21, 2025
Your order was shipped out 4 days ago via economy shipping, which is a 4-6 business day delivery time. We do offer an express shipping option with a 2 day delivery time for those that need their order sooner.
Jose P.
Posted
I received the wrong item. I ordered a Poseidon necklace and received Ares.
Response from SpicyIce· Mar 21, 2025
Our apologies. The correct item has been shipped out to you today.