Space ArtsyReviews of spaceartsy.com

Ich habe vor 2 Wochen bestellt und bekomme seit dem keine Aktualisierung... Immernoch steht in der Mail, dass die Bestellung eingegangen ist und ich darüber informiert werde, wenn die Bestellung verschickt wird. Nichts passiert. Ich hatte es als Geburtstagsgeschenk geplant, jetzt hab ich nichts, kann aber auch nichts anderes kaufen, da ich Studentin bin und 50€ von denen ich nicht weiß wo sie sich befinden schon zu viel Geld sind... Ich bin sehr enttäuscht, kauft nicht dort ein.

I placed my order over the Black Friday weekend and as of yet have not received either a tracking number or my goods. I contacted the customer service department for an update and have not received any response back even though they say on their website that they will respond within 48 hours. Ordered as a Christmas present and as I paid through PayPal am unsure whether to continue waiting or to request a refund. Wish I had read the reviews on here first before placing my order 🙁

Claiming that they send the order next bussines day. Here i am, waiting over two weeks with parcel tracking shows that the package wasnt even placed for transfer. Be smarter than me and stay away from this ,,company”.

I made an order with this so called company a little over two weeks ago. I received via email a link in order to track my parcel and it has for the entire two week period stated the same message which is that they're expecting it! Messaged the delivery company asking where my item is, they responded by telling me they are still waiting for Space Artsy to hand over my package! Have written to Space Artsy three times and haven't had a response! Zero customer service, ignore you and they think that's perfectly acceptable! Very quick to take your money and ignore customers but slow as can be in doing the right thing and communicate with anyone!! Absolute rip off....STAY AWAY!!!

Product looked not like the pictures. I sent them back over a month ago, haven’t heard anything from them since then! Spent 70€ for those items and even payed for the return package and haven’t gotten my money back ! Really really disappointed. I wouldnt recommended ordering from them!

So, I ignored the poor reviews as the products looked good. Customer service was alright, until something went wrong. I ordered 3 products, all were fine apart from one base/charger/light which looked like it had already been used and discarded as it was filthy. It also didn't work. Spoke to "Sarah Burton" who went on to tell me how to turn it on and off and was I using it properly etc.. No Sarah, I don't know how to turn something on. Asked for a refund for broken product, not yet dealt with. Also, the products that do work are very underwhelming and look nothing like they do on the website.

The quality was pretty average but thats not the point i ordered and payed for a set of 3 bulbs and just 1 came to me absolutely unreliable

Don‘t order! My order wasn’t sent out for more than 2 weeks. When it arrived the boxes were damaged because it was sent in a plastic bag. The bulb I ordered looks nothing like the online pictures, not as colorful and just cheap. I contacted the support and they sent me a 20% voucher. Really bad experience.