Excellent
292 reviews
southminisplits.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 251 reviews with 5 stars · Clear filters
tom T.
Posted
Placed an order on Monday. Items arrived on Friday and in excellent condition!!! A very courteous and professional company!!! Great prices too!!!!
Response from southminisplits.com· Oct 31, 2024
Thank you, Tom! We’re thrilled to hear you had a smooth experience with fast delivery and that everything arrived in great condition. We appreciate your kind words and look forward to serving you again! Best regards, The South Mini Splits Team
Eudorico M.
Posted
Good costumer service
Response from southminisplits.com· Oct 25, 2024
Thank you, Eudorico! We’re happy to hear you had a positive experience with our customer service. Best regards, The South Mini Splits Team
Blake S.
Posted
The shipment was fast and the pallet was assembled well to protect the cartons. The shipper used was equally amazed, sometimes you wonder when it free shipping but they were great. Communications from South Mini Splits and the carrier was excellent. Would not hesitate to recommend them.
Response from southminisplits.com· Oct 24, 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with our fast shipping and delivery. Your recommendation means a lot to us! Best regards, The South Mini Splits Team
Country climate hvac I.
Posted
They always have what I need for the projects I do. And everything is delivered on time. No mater if I am doing a 17 unit change out on a school or the home owner down the road needs just one unit.
Response from southminisplits.com· Oct 23, 2024
Thank you! We're glad we can consistently meet your needs, whether it's for large projects or a single unit. We appreciate your trust and look forward to supporting your future projects! Best regards, The South Mini Splits Team
C W.
Posted
This is a great mini spilt AC unit and is well priced. The install wasn’t too difficult. I definitely recommend it for someone looking for quality that far exceeds the price.
Response from southminisplits.com· Oct 15, 2024
Thanks for your feedback! We're glad you found the mini split AC well-priced and easy to install. Appreciate the recommendation! Best, The South Mini Splits Team
Chad S.
Posted
Amazing Great price, great communication Delivery very easy
Response from southminisplits.com· Oct 15, 2024
Thanks, Chad! We're glad you found the price, communication, and delivery amazing!
James
Posted
Great service and fast shipping.
Response from southminisplits.com· Oct 15, 2024
Thank you, James! We're happy to hear you enjoyed our great service and fast shipping!
Tyler W.
Posted
We didn't get long enough cables. it would be helpful to know how to measure for them. Also, how do we get a warranty on the product? The service was quick and easy. This is our first experience with a mini-split. and we chose a two head, ceiling units by CooperHunter. It's very quiet & easy to run and it blends into the ceiling well. We are very happy with it.
Response from southminisplits.com· Oct 15, 2024
Thank you for your feedback! We're glad to hear that your experience with our service was quick and easy, and that you're happy with your Cooper & Hunter mini-split system. Regarding the cable length, we understand that it can be tricky to measure for the correct size. We recommend measuring the distance between your indoor and outdoor units, accounting for any bends or turns in the installation path. Our team is always here to assist you with specific measurements if you need further guidance. As for the warranty, it typically comes with the product and should include instructions for registration. If you haven't received warranty information, please reach out to our customer support team, and they’ll be happy to assist you in ensuring you're covered. If you have any more questions or need assistance, don’t hesitate to contact us. Enjoy your new system!
