Excellent
292 reviews
southminisplits.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 251 reviews with 5 stars · Clear filters
Thomas H.
Posted
Great service, all went smooth. Product delivered on time!
Response from southminisplits.com· Dec 16, 2024
Thank you Thomas! We’re glad everything went smoothly and that your product was delivered on time. We look forward to serving you again! Best regards, The South Mini Splits Team
Red-E-Co
Posted
As a small business owner, I appreciate the service the South Mini Splits provides. Titus has been exceptionally helpful. My last order was ordered on a Monday afternoon and it was shipped out and delivered before the end of day Tuesday. Faster than my local suppliers.
Response from southminisplits.com· Dec 16, 2024
Thank you for your kind words! We’re thrilled to hear that you had such a positive experience. We’re always here to help and look forward to serving you again! Best regards, The South Mini Splits Team
Edwin B.
Posted
Shipping was fast And accurate, everybody on the phone seem to know the product, very satisfied
Response from southminisplits.com· Dec 16, 2024
Thank you for your feedback! We're glad to hear that. Your satisfaction means a lot to us, and we look forward to serving you again. Best regards, The South Mini Splits Team
Cy L.
Posted
I revise my previous review. It finally delivered. Customer service was wonderful, especially Titus Milan is excellent to do following ups. He tried to please customers even though it is not their fault. Fedex delivery was very lousy. Titus sent me new unit to replace undelivered items. Finally I got two units delivered at the same time, first one departed on Oct. 26th and second one departed on Nov. 12th. Both had been delivered on Nov. 15th. Now Fedex have to pick up one extra unit for return. I appreciate Titus's persistent following ups and kind consideration to send me new unit. Keep up good works for your other customers
Response from southminisplits.com· Dec 3, 2024
Thank you for revising your review and for your kind words! We're thrilled to hear that Titus went above and beyond to assist you and ensure your experience was a positive one despite the delivery challenges. Your patience and understanding mean a lot to us, and we'll continue striving to provide excellent service to all our customers. Best regards, The South Mini Splits Team
jeff
Posted
Fast delivery. Order accuracy. Price.
Response from southminisplits.com· Dec 3, 2024
Thank you for your feedback! We're glad to hear you were satisfied with our fast delivery, accurate orders, and competitive pricing. We appreciate your business and look forward to serving you again! Best regards, The South Mini Splits Team
Randolph H.
Posted
The service is great. People are great and prices are great. What more could you ask for
Response from southminisplits.com· Dec 3, 2024
Thank you for the kind words! We're thrilled to hear you had a great experience with our service, team, and pricing. We look forward to assisting you again in the future! Best regards, The South Mini Splits Team
don K.
Posted
Fast Shipping , got my order in 3 days
Response from southminisplits.com· Nov 7, 2024
Thank you for the feedback! We’re glad to hear your order arrived quickly. Best regards, The South Mini Splits Team
Deanna A.
Posted
Costumer service good
Response from southminisplits.com· Nov 7, 2024
Thank you! We're glad to hear you were pleased with our customer service. Best regards, The South Mini Splits Team
