Excellent
742 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Soundproof Cow, we understand that unwanted noise shouldn't have to be something you live with, which is why we carry all kinds of soundproofing, sound absorption and noise reduction materials from top brands like Soft Sound and Quiet Batt. Whether you're soundproofing a room with Acoustic Panels or building a recording studio with Studio Foam, our solutions-based approach to soundproofing any space is truly unique.
Soundproof Cow (soundproofcow.com) has 742 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 24 reviews with 2 stars · Clear filters
Fred
Posted
Shipping was prompt but overpriced. This was made more frustrating because specifications on website were incorrect it caused me to order too little product -- I had to place a second order. When I requested a discount on the second shipping due to the error the representative was unapologetic about the incorrect information and stated that I should have called to verify any information on the web before placing an order.
Humane Society of Dickson C.
Posted
At the start the interest level was high. Information was shared and communication was great. There was a request for photos of our facility so that Ryan could assist us with panel placement. I emailed those pictures and information requests twice. There has not been any follow up communications by sound proof cow in the last several weeks, even with duplicate emails and requests for information . I have called and left a message that also has gone unanswered. I have therefore moved onto communicatons with another supplier as my need to control the noise in the shelter still exists !! This might have cost your company tens of thousands of dollars. Chris Bushe Shelter Committee Chair HSDC 9729789730
David H.
Posted
I Placed These 6X6 Squares Under Each Of The Three Legs Under a New Samsung Dishwasher. Noticed Maybe A 10% Reduction In Vibration At Best....Expensive&Disappointing.
Adam
Posted
So, we paid a bunch of money for something that might have made a very little impact. The door sweeps that are supposed to be mounted on the bottom of the door are total junk! I threw them away and made my own.
Response from Soundproof Cow· Feb 1, 2017
Thank you for the feedback. Did you work with an Account Manager on this purchase? Please contact us at 866-949-9269 so our team can assist you with your sound problem.
Customer
Posted
NEED PART NUMBERS SO SEARCHES ARE EASIER FOR CUSTOMER.
Response from Soundproof Cow· Oct 31, 2016
We apologize for any inconvenience you may have experienced. The Team at Soundproof Cow is here to help! Please call our customer service team at 1-866-949-9269 and we will be glad to assist with locating products on our website.
R M.
Posted
The product we received was grey and we ordered off white. Product was quite thin. Applied 3 applications to cover one wall and still had to purchase another product for a 4th application in order to obtain consistent coverage. At over $100 per gallon in cost, in my opinion, one application should have been sufficient.
Response from Soundproof Cow· Oct 24, 2016
Would you be able to tell me what type of "wall" surface material you painted with the silent running material? Our Silent Running material is only recommended for a certain substrates. I would like to assist you with providing the best solution for your sound problem but I need to know more about your application. In the product description on our website the Silent Running material is ONLY available in a Light Grey color. Please see the page link for all technical data: http://www.soundproofcow.com/product/silent-running-1-gallon/
Way Consulting Engineers, I.
Posted
I chose Egg Shell 144 fabric because it matches the color of my wall, which is a bit on the warm side. But when the panels arrived, since the backing is dark brown, the final color becomes gray, and a bit on the blue side. I ended up buying my own fabric and stapled them over myself. Perhaps you should send samples already attached to the board.
Jeffrey
Posted
Received product damaged, good customer service replaced it quickly, however the soundproofing product was worthless in stopping any sound.
Response from Soundproof Cow· May 18, 2016
Dear Jeffrey; We are very sad to hear that the material you purchased did not fix your sound problem. I see you placed your order online. Would you allow one of our Account managers to reach out to you and discuss the sound problems you are experiencing? Perhaps once we know more about your situation we can suggest another material that may address your concerns with a positive outcome. Thank you, Soundproof Cow
