SoundCloudReviews of soundcloud.com

Absolutely a scam! I bought the Artist Pro membership but they don’t share original songs as remixes. I sent them an email asking which song it resembles or whose song it is, but I never received a reply. Don’t waste your money, and on top of that, they haven’t paid me for months!

i accidentally deleted my soundcloud account so i treid to make another but it said we think you are a robot so i went to the help page, it said turn off vpn and adblocker, had done both of those and if that didnt work then use a different browser, went n firfox and it said the same thing. it also said clear cookies and cache which i did and still nothing worked. your bots think we are bots because they are bots. Honestly, just use spotify instead.

No support at all. Subscribed to artist pro, paid the fees and submitted album for distribution to all major platforms. 3 week now showing as draft. Submitted multiple tickets. No response at all. Support simply does not exist except from the Ai powered chat. Regret I have started with them.

I am a subscriber to artist pro, although I have just cancelled and am planning to remove myself and my music from the platform entirely. Priority support is promised as part of subscription, I'm not sure there is any support at SoundCloud, let alone special priority support. The chances of them responding is very low, and when they do it is just a blunt one liner which doesn't even help! The pro algorithm hasn't been working for me and it seems as though I am shadow banned? Support on the issue non existent. Distribution doesn't really work, they request documents, but WHAT DOCUMENTS? I JUST EXPORTED THE AUDIO FROM DAW, WHAT DOCUMENTS????????? Support, oh no, definitely not. These issue have retarded my growth as an artist and caused me mental distress. Even worse is I am paying for these services? Goodbye SoundCloud

Email mit Bestätigungslink nicht erhalten,keine Kontaktmöglichkeit in der app.

SoundCloud’s distribution tool is a nightmare for artists. They removed two of my tracks with the false claim of “artificial plays,” even though we proved 100% that this was impossible (my tracks only had 5–10 plays a month). On top of that, the distribution process causes massive delays and losses: tracks get rejected over and over with random reasons, and only after resubmitting many times are they suddenly accepted. I even recorded a video showing how I submitted over 30 distribution requests correctly — marked as non-explicit with the right language — but the system changed my inputs after submission, leading to rejection. The same happens with artworks, often rejected for nonsensical reasons like “wrong text,” even when everything is correct. Support is just as bad: I was ignored for months, often had to write 10+ times before receiving a lazy, unacceptable response, and then was ignored again mid-conversation. Issues never get solved. Overall, the service feels manipulative, unreliable, and completely disrespectful to independent artists.

have a problem with distribution that I’ve been trying to solve with SoundCloud support. Average response time is 1,5 - 2 weeks and I receive a single response for each three emails I send. Horrible. Edit: after two months of back and forth with this BS i now finally give up. Am I paying 100€/month to be able to upload more than 3h on my profile and that’s it? What exactly is “Pro” about waiting 3 months for a single reply on such a stupid issue only for your “review team” to keep giving me the same copy-paste response no matter what “license” I upload? And how do you want me to “prove” that I have the artist’s permission to distribute, when I am the artist myself?

One full minute unskipable ads on a platform where people want to hear music? That’s ridiculous. And they are getting more and more frequent. I understand the platform needs funding to exist and that includes ads, but there is a way to do it without making the users frustrated about using it. It used to be a good platform for free music but when its forcing you to pay because the ads are too frequent, now they have competition with bigger and more popular music platforms.