SolutionbasedReviews of solutionbased.com

Great job and service

Thank you for going out of your way to help me out, even contacting me on a holiday weekend! Due to shipment and supply-Covid issues the travel shower buddy was not available for a few months but when we were able to order it online it came fast! I am not sure whether the new adjustable to be slightly shorter version is available, this is what I need, that is why 4 stars instead of five. The shower buddy is great, easy to assemble, lightweight, well constructed, good product just a couple of inches too tall.

I was replacing a Shower Buddy seat for my wife that was 3 years old and starting to fall apart. Apparently, there is a newer model seat available which fits our shower chair, it appears to be softer, which my wife likes, but after only a few weeks it already has a hole in the center edge of the seat that is starting to get bigger (looks like it was a weak spot in the covering fabric). Now I'll have to contact the company to find out about the warranty period, etc. After getting 3 years out of the last seat, this is really disappointing. UPDATE: After sending a picture of the hole to Shower Buddy, they are replacing the seat under warranty. Still removing one star for this to happen within 2 weeks for such an expensive item.

The shower chair did not adjust as described and is a little too tall. It should be for someone 5'10" or taller. My husband is 5'9" and it is uncomfortable for him to try to push up and back to be seated properly. The chair is sturdy and works well. Customer service helped me to get the standard legs with casters at a good price in case I need to take off the big wheels to make the chair lower. It would have been much cheaper if we had not ordered the chair with the big wheels .

The arm rests should lock down!

Finally got stabilizer tubes long enough to fit the base into my tub. Thanks so much! The only problem was one of the tubes did not have the spring inside with the button to lock it into the base.

Product is great, shipping just took a while.

SB2T2 - My husband is 220 lbs. The tilt is difficult to use because of his weight. The chair, with him in it, leaves no space to keep all the water from the hand spray inside the tub, some water does come onto the floor of the bathroom. However, he has privacy. We were showering him on our back lanai. Oscar assisted before the purchase and was very helpful. Set up was easy.