SolutionbasedReviews of solutionbased.com

You have the best customer support I have ever experienced. Thank you many times over for all you have done.

The part fixed my bath lift

I have always loved to soak in the tub a couple times a week but after getting older was unable to manage tub. Now I can soak all I like. Thank you.

We’ve waited to rate this for a couple of months so it could actually be an informed response. That being said I cannot speak highly enough of the sales people and the product itself, TubBuddy Tilt SB2T. First off after the initial email contact was made the sales/support staff (Oscar & Israel) suggested a FaceTime call rather than email and text, what a great way to cut down the time and clarify exactly what our bathtub looked like (more oval than a standard tub). After a short discussion and with one more call for clarification the order was put in, even with a modification the unit was delivered within a week, unbelievably fast! This unit saved us from needing to tear out and rebuild the entire bathroom, 10 times the cost and weeks of inconvenience avoided. The unit itself goes together so easily with no special skills needed and was installed in 20 to 30 minutes. We have used the unit to safely gain access to the tub, but not as yet as a roll over or stand alone commode but it appears that it will accommodate us there also. The slide action much smoother than anticipated, the chair slides into the tub effortlessly. Some notes of caution. With our particular bathtub dimensions the bridge had to be set quite high. This means the chair needs to be high also. The net result is chair is almost (almost) too heigh to get into easily. Just something to think about. We also needed a custom “bridge“, 2 inches longer than standard. This alteration was made without any significant delivery delay, but we should have gone at least 4 inches to make the install easier and more flexible in positioning. Ultimately it did not hamper or change the proper function of the unit, but knowing how quickly and easily the alteration was would’ve been nice to add 4 inches. Another option that would be nice in our particular situation is an option of a longer arm rest. My sister has issues "reaching back" to get into the chair. A longer are rest might help. In conclusion, good sales support, fast delivery, incredibly easy to install by myself (for my sister) and as we move down this unfortunate road of restricted mobility this was the find of the century, life changing! Our PSW’s love it, our OT likes it and most importantly my sister likes it. It makes showering much safer, and she can live at her house longer. Worth every penny! Thank you, thank you.

This is a life saver. It helps me get my wife into the shower again get herself clean and happy. No more sponge baths. I wish I knew about this amazing item sooner. It saves my back and my wife from falling on the floor. Thank you for this invention.

The chair is easy to put together and take along in the carry bag. It fit in the shower stall. However the wheels don’t easily go over low thresholds or the lip of the shower stall. I would have liked a bit bigger where I think. My husband is 230lbs and it is a strain for me to lift/push over the entryways.

Arrived quickly, was easy to assemble and functions exactly as expected. Life changing device.

The chair is very well made and was easy to assemble. We’ve only used it once. The seat back is positioned more upright than the old chair so my brother will have to get used to the new sitting position. My only suggestion for improvement would be to consider tilting the back a few degrees on future models.