Excellent
68 reviews
altLINE by the Southern Bank CompanyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1936, The Southern Bank has served as a reputable and reliable community lender in its Northeast Alabama footprint for over 80 years. While working locally with small and medium-sized businesses, The Southern Bank recognized the consistent need for non-traditional commercial lines of credit. In response, The Southern Bank developed altLINE, an Accounts Receivable based financing platform for commercial customers.Operating within an FDIC insured and state regulated bank, altLINE provides customers the flexibility of an independent financing company with the cost advantages and service people expect from a community bank. altLINE partners with commercial bankers, accountants, business advisors, and other intermediaries nationwide to deploy its specialty lending capabilities wherever it may be needed.To learn how we can help your business or client, contact us today.
altLINE by the Southern Bank Company (sobanco.com) has 68 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 64 reviews with 5 stars · Clear filters
Terri B.
Posted
I highly recommend The Southern Bank Company. Their customer service is phenomenal. Lee Dolberry and Kelley Burnett were wonderful to work with. Both were very professional yet friendly. Having Lee as my account manager was a great experience as I never had any worries. I knew that he would take care of me and my company.
Stephen K.
Posted
Excellent experience. Smooth process. Easy to work with and were able to get invoices paid quickly to help fund payroll and grow our business faster. Highly recommend!
Venus B.
Posted
After months of considering altLine and working with Chas to gain understanding on just how this product might benefit our 20 year veteran company, I can say it has been a rewarding experience. Chas listened to gain understanding about our desire to retool for growth and expansion. He provided valuable guideance that aided in our ability to negotiate better terms with our newly engaged clients. Although the initial setup came with some unexpected processing delays. Mainly due to logistical issues with client payables. Yet, the team worked to keep us informed and communicated atlLine's approval process for non historical receivables. This balance of checks was somewhat frustrating but each member, especially Ms. Mildred took strides in effort to ensure a managable game plan during this transition. Their expertise and long standing commitment to support small companies gained our business but their commitment to provide an equitable resolution during the difficulty has earned our trust. We look forward to building a prosperous business relationship that will be mutually rewarding. Venus B. Director
Anaissa H.
Posted
I am EXTREMELY grateful with the help and the service i have received from by the best account manager ever Mr. Lee Dolberry from altLINE/The southern Bank company He was very patient with me he tuck the time to explain everything from A-Z He when over every detail and what was best for our company his professionalism had made made the process feel smooth he had time to answer all our questions I must said we are in business because of altLINE/The southern Bank company Thank you so very much for helping me growth, helping me expand and helping me help others i couldn't have chosen a better Invoice factoring company i will be forever grateful. I RECOMED altLINE/The southern Bank company TO ANY AND EVERYONE
Chris H.
Posted
Kelley and his team were excellent to work with! The partnership with Southern Bank was the key element to meeting the demands of the tremendous growth we experienced over night. We would not be where we are now without their help. Their process, people and systems were all top-notch.
Dave L.
Posted
Onboarding process has been seamless and there’s always someone to contact for questions. Everyone has been pleasant to work with.
Lasonya W.
Posted
From the start of this process, from working with Chas, continuing the process. I was introduced to Stanely and Kelley. To being assign to my account representative Mallory. Has been nothing but amazing. I’m a new business owner, who doesn’t have much knowledge on running a business on a professional level. Each representative took their time in explaining their procedures with me, they also referred me to other services that would also benefit my business. I’m Thankful for the staff at Southern Bank. It’s a pleasure to deal with a company that recognizes and values small businesses.
Nuria M.
Posted
Excellent Service fast response when needed help
