Colonial Properties Cabin & Resort RentalsReviews of smokymtndreams.com

The rental of this condo was easy and the staff was very friendly. I had a few questions and they were prompt and knowledgeable in their answers.

We stayed at Bear View in Gatlinburg. We had a last minute reservation but all in all it was a great weekend experience. There was a few things that needed fixed but it served our purpose. All I suggest is to fix the bed in the master bedroom and in the pullout sofa they are getting wore out. But all in all great weekend experience for me and my family we will definitely be staying again but Pigeon Forge will be our next destination to limit all the commute.

Work with me on reserving a cabin as a surprise gift for my daughter and her husband.

Site was easier to use and book a cabin. I just hope the pictures online are as nice as the cabin we rented.

My husband and I are repeat customers and look forward to renting every year. The cabins are of good quality and are clean and inviting. Another nice perk with going with Colonial Properties is the coupons they provide for various attractions. We were a little disappointed this year when we heard they discontinued the discount for returning customers. The rental prices also jumped within a day of looking. I called to see if we could get the previous price to book and they said no. When planning for multiple families and getting schedules together a warning price increase would really help. Also not getting any kind of refund back if you would happen to cancel in advance is very disappointing. If an emergency were to happen or my husbands job were to call him in for mandatory work and we would be out all money. That is something to think about when booking.

Disappointed that Colonial Properties discontinued the 25% discount for returning renters.

I looked forever for a cabin and finally found one through Colonial and it was a no hassle deal.

As far as the cabin itself, it was absolutely perfect. Very clean when we arrived and was very accommodating w/ dishes, towels, washer & dryer, and other basic needs. We did not have any problems w/ plumbing or anything of that matter. I would give it a 5 star but because we did not have to contact anyone during our stay, I wouldn't exactly be sure on how their guest services are. I imagine they would be friendly though. Very acomindating, clean, spacious, didn't have any problems = perfect vacation. Thank you. We will be returning.