Great
137 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique Designs Bongs Dabs Vaporizer Glass Hand Pipes Hookah Accessories , Fast & Discreet Delivery.
Smokingcats (smokingcats.com) has 137 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 15 reviews with 1 star · Clear filters
David B.
Posted
order #SC8653 I ordered 2 packs of 3 burners each. So far only 1 3-pack has arrived. The e-mail in the main page is not working and is returned. I will deal with this on the credit card if I don't get immediate fulfillment of the complete order.
Response from Smokingcats· Aug 7, 2023
please check your Email, we will fix this problem for you.
Amanda T.
Posted
I made an order and it arrived on time but it was broken and of very poor quality. I contacted the seller and they said they'd reship my order. That was a month ago. I haven't received a thing. No merchandise, no other communication. Don't buy from this seller.then they said they shipped a replacement twice but I had an incomplete address. You had the right address the first time. Don't give me that. You guys are crooks.. face it
Response from Smokingcats· Aug 7, 2023
The Customer provided an incomplete address, including only the street number. Despite our efforts in sending two replacements, both were returned to us. Yet, the buyer continues to place the blame on us for these issues.
Adam
Posted
This is the second time I've ordered from this company. Both times I received merchandise that was broken. Very disappointing. Secondly, this time they got my order wrong and sent me some stupid cat paw pipe instead of a glass bubbler. This cat paw pipe was a pathetic piece of trash compared to the bubbler I bought and then when I try to get in touch they make it impossible. I will never order from them again very unprofessional and all around bad company. They say they are American but I received my package and it was all Chinese newspapers inside for the stuffing. Very very very unhappy with my experience.
Response from Smokingcats· Jun 9, 2023
Adam, hailing from Canada, greetings from our American company based in Houston, Texas. The shipping label clearly indicates our location, and we believe in the eco-friendly practice of using recycled newspapers for packaging. It's our small way of contributing to environmental conservation. Rest assured, our contact information, including address, phone number, and email, is prominently displayed on the front page, offering multiple avenues for you to reach out to us for any replacements, should you need to.
Paula P.
Posted
This oil bubbler is too small to produce hits without burning goodies. Expensive piece of crap. Chinese blew it on this design.
Response from Smokingcats· Dec 30, 2022
we are clearly wrote on the website they are 4" inch, also that price is included Free shipping, if you are expecting GUCCI quality item, you not going to get for $10
Jordan
Posted
I paid $9 for 2 day shipping and if I'm lucky it will be here in 4 days. And they're website says no account with that email address even though they sent me an order confirmation. I'm not happy about my purchase.
Response from Smokingcats· Dec 30, 2022
Hello we dont offer 2 days shipping's, its only Standard First class, or Priority mail, may take up to 3 business days.
Robert F.
Posted
ordered 5 items on May 13th and i received a email detailing my purchase including a tracking number. 5 days later i received a alert on my phone saying this package was delivered but no packages ever showed up. I talk with management at my apartments and went over the surveillance footage at the mailroom and didn’t see the postal worker deliver any type of packages that day. I got a bit confused about the matter so i went to the usps website to see the tracking history on the item and it finally made sense. The tracking number i received was either fake or mixed up with an old ordered from someone else because the item they supposedly sent said it was delivered on April 30th which don’t make any sense cause i made this purchase two weeks later. I’ve tried contacting them over n over by email and phone text messages but they simply just refuse to help. SCAMMERS SCAMMERS SCAMMERS M. Be aware buyers
Denise W.
Posted
I place my order. It took 3 weeks for it to even be shipped. When I got it, they sent me the wrong thing. I had to pay more for for the color I wanted and did not even receive the right thing. Wasted alot of time and money. Do not recommend.
