Michael B.
Posted
We love the system and Sam our tech is the man!
Great system. The tech support is very good. Our tech was awsome!!!
Excellent
773 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
Michael B.
Posted
Great system. The tech support is very good. Our tech was awsome!!!
Ken D.
Posted
The sale man name Chip was very helpful, and the service tech was very knowledgeable, helpful and polite.
Vance Bubba M.
Posted
installation was done in a professional, quick and efficient manner. Thanks for the new system
Pamela M.
Posted
Sam was eager to help fix any security problems that we were having. Very polite and curteous. I would recomend him and Smith Monitoring to all my friends.
Marc Christopher C.
Posted
helpful, friendly and did his job
Michael G.
Posted
Received email confirming phone conversation with sales person. Received text message day of service install. Tech arrived on time and answered all questions. Great customer service and look forward to doing business with Forward Home Security.
Lai N.
Posted
I am very pleased with the type of service I received. If I had to a star rating on it, I would give it a 5 star rating. I would definitely recommend your service to a friend.
Rachel P.
Posted
I have actually already recommended Smith Monitoring to a friend, so that should say something. My experience with Cody, my sales guy, wasn't salesy at all, which is a very good thing and was totally refreshing after calling around to several other companies for whom I cannot say the same. I was able to negotiate what I consider to be a pretty good deal comparatively and Cody made it easy. Our technician, Carlos, was equally, if not more dazzling. He was super professional, and super patient with my monstrously ginormous dog who happened to be very interested in what he was doing. Of course, service quality is yet to be seen, but Smith has great reviews and is BBB accredited so I feel pretty good about that going in. I would definitely give Smith a call, especially if you are interested in Vivint because they offer the same services, trendy Go!Control wall panel, and they are willing to be competitive.