Average
40 reviews
SmartmakHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartmak Sauna was established in 2005, years of practice, let us understand the needs of various customers. The company has a complete production chain, with excellent quality, and can be purchased and used with confidence. The company now has many types of sauna products, such as: portable steam sauna room, portable far-infrared sauna room, traditional wooden steam sauna room, new-style wooden far-infrared sauna room. These sauna rooms allow you to enjoy a warm and comfortable SPA at home, relax and relieve your stress at home.
Smartmak (smartmakshop.com) has 40 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 19 reviews with 5 stars · Clear filters
Travis
Posted
James at Smartmak is such a pleasure to work with. He helped me get my clients sauna working. Great company , and really appreciate all they have done. You won’t regret buying anything from here. Their product is great. Thanks again James. Aloha!
Valerie H.
Posted
I purchased one of their pop up saunas, which I love, but after 6 months it wouldn't turn on anymore. I sent them an email, and within the hour they responded asking what my issue was, and didn't hesitate to offer to fix it. They mailed me a brand new computer board and "how to" video set up the same day! I use my sauna everyday for health and relaxation purposes. I've had 3 other Saunas and this one is by far one of the best. It heats up quickly, stays at about 132-136. It is comfortable and convenient. Thank you for making it right, and so quickly!
Fuzz F.
Posted
i cant begin to explain my appreciation for the team at smartmak. i made the mistake of purchasing an outdoor sauna without measuring or even fully consulting with the wife. when i asked for a refund 2 weeks later they didnt hesitate to give it to me. in 2 days the full sale price was refunded. i cant wait to finish the platform and widen the area to accommodate the big setup in the spring. again, thank you smartmak!
Response from Smartmak· Nov 29, 2023
Thanks for the compliment. It is our responsibility to provide customers with quality services. We look forward to our next cooperation with you.
