Great
97 reviews
SkiEssentialsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our motto of “Gear for Skiers by Skiers” is about as real as it gets. We’re not some city shop that’s nowhere near a mountain; we live and play in the heart of the Green Mountains in Stowe, Vermont. We have access to the best terrain and snow on the east coast, and we take full advantage of it. We actually get on the skis we sell to ensure that you find the proper setup for you. Based in Stowe, Vermont, SkiEssentials.com has come a long way over the years. Starting out 30 years ago as Bedside Tuners, a small tune shop in Stowe, the company grew to become what are now Pinnacle Ski and Sports and Inner Bootworks. The online business was a logical next step, and we made our first online sale in the basement office of our brick and mortar store in October of 2004, and we haven’t looked back since.
SkiEssentials (skiessentials.com) has 97 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Christopher O.
Posted
There's always great deals to be found online, customer service is prompt and they actually have folks who will answer the phone if needed. And their ski reviews are second to none, including a ridiculously extensive YouTube library.
EF
Posted
Knowledgeable staff and fantastic customer service. I wish they sold everything!
Susan
Posted
I ordered XC skis and boots but I ordered the wrong boots to go with the skis. I called and they were very helpful with my return. I forgot all about my order. I send an email and they already swapped out my boots and sent them back. Fantastic service- I highly recommend this company!
Crystal G.
Posted
As a newbie to cross country skiing, I was overwhelmed trying to research the different types of skis, boots, and bindings I would need. I came across a complete set on skiessentials.com's website, and used the chat-bot to ask a bunch of questions. Mike A. emailed me back the next day and was able to tell me exactly what sizes of everything I'd need, sending along sizing charts and informational material! He was super friendly and nice, also! I haven't yet received my ski kit, but I'm confident that I'm going to love them!
Robert F.
Posted
Bought a ski package for my wife recently and the folks over at ski essentials made the buying experience easy. I was able to talk with them and they provided recommendations for boots and skis. They were prompt and responsive through both phone and email. We are looking forward to breaking the new skis in this upcoming season.
Brian M.
Posted
Buying 2 full xc ski packages online (skis, boots, poles, bindings) is tough not being able to try them on. SkiEssentials made it beyond easy; I didn't know about sizing and was able to email them. They were currently updating their landing pages for more dropdowns with sizing but they were fast to respond. Purchased 2 full packages, received perfectly. Was able to exchange boots bc of a sizing issue at no problem; they even pulled the correct size aside until I sent back the wrong size. Would absolutely recommend; great customer service and great products.
Heatherlynn
Posted
Great customer service. I had a pair of skates that were defective and they sent me a return label, and kept in contact with me throughout some issues I had shipping them. I'd feel very comfortable ordering again from them
Victoria N.
Posted
Great customer service. Reached out with a question about when my new skis might ship, and Mike A got back to me almost immediately with all the information and I shortly received shipping confirmation as well. He was so friendly and helpful and my package is arriving soon! Thank you SkiEssentials and Mike A!!!
