Great
97 reviews
SkiEssentialsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our motto of “Gear for Skiers by Skiers” is about as real as it gets. We’re not some city shop that’s nowhere near a mountain; we live and play in the heart of the Green Mountains in Stowe, Vermont. We have access to the best terrain and snow on the east coast, and we take full advantage of it. We actually get on the skis we sell to ensure that you find the proper setup for you. Based in Stowe, Vermont, SkiEssentials.com has come a long way over the years. Starting out 30 years ago as Bedside Tuners, a small tune shop in Stowe, the company grew to become what are now Pinnacle Ski and Sports and Inner Bootworks. The online business was a logical next step, and we made our first online sale in the basement office of our brick and mortar store in October of 2004, and we haven’t looked back since.
SkiEssentials (skiessentials.com) has 97 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Charles H.
Posted
Ski Essentials has the best customer service. I've ordered several pair of skis from them. Their prices are the best, shipping is fee and very quick. They are very responsive via phone and email. This is important when spending hundreds of dollars on an item. They even gave me store credit when the price of a recent pair of skis dropped. They are awsome
Samantha R.
Posted
Ski essentials was extremely accommodating and super kind throughout our whole experience! My boyfriend and I had been looking online for skis and found the ones we wanted on ski essentials. Their customer service guy, Mike, was kind enough to expedite our order to have them ready for pick up day of! The whole process was quick and easy, not to mention a great price too! Highly recommend!!
Michael H.
Posted
Showed up at their front doorstep, even though they don’t usually take walk ins we were greeted very warmly, Mike helped us get the skis we needed, and within the same day too!! Place is a goldmine and I’m very thankful for their business
Brad W.
Posted
Incredibly knowledgeable and helpful.
Theresa Hai Jung K.
Posted
I had some terrible experience with rental skis and decided it was time to buy my own. Ahead of another ski weekend, I put in an order hoping that it would arrive in time. The team at Ski Essentials went above and beyond in so many ways to make sure I got the gear I wanted and it arrived the day I needed them. Thanks to Mike, Eric and Chris for making this one of the best online shopping experiences I've ever had.
Tyler & Will's V.
Posted
Always a good experience dealing with this company. Have purchased many pairs of race skis, boots, bindings etc - always great customer service!
Andy I.
Posted
Two year old skis barely used due to Covid. Skis delaminated at the bindings. Pay worked with the manufacturer to have them replaced no cost. Immediately shipped this years model to me - no cost. That! was outstanding customer service! I’ll be back! As will my friends!
Gary
Posted
I ordered 2 pairs of skis and poles. One set arrived damaged. I snapped a picture and sent to them by email Spoke to Mike and within 30 minutes they told me they were mounting a new pair of skis and sending them out which I received today that were in great shape. I was very happy with the overall process and experience.
