SilverLake FinancialReviews of silverlakefunding.com

Response from SilverLake Financial· Aug 1, 2024

Hi Ron, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you encountered during your application process. Your feedback is important to us, and we are addressing this issue internally to ensure it doesn’t happen again. We strive to provide clear and helpful information to all our clients and regret that we did not meet your expectations. If you have any further questions or need assistance, please feel free to contact us. We hope to have the opportunity to better assist you in the future.

Response from SilverLake Financial· Jun 7, 2024

Hi Justin! Thank you for sharing your feedback. We apologize for any confusion or frustration you've experienced. Our goal is to provide clear and accurate offers, and it seems we fell short in your case. Please reach out to our customer service team so we can address this issue directly and find a solution. Your satisfaction is important to us.

Response from SilverLake Financial· Apr 23, 2024

Hi there! We apologize for any misunderstanding regarding our services. Our goal is always to provide clear and accurate information to our clients. It sounds like there may have been a miscommunication. We understand the importance of maintaining good credit, and our aim is to provide solutions that help our clients improve their financial well-being over time. If there was any confusion or dissatisfaction with our services, we sincerely apologize. Please feel free to reach out to us directly to discuss your specific concerns and how we can assist you further. We value your feedback and are committed to ensuring a positive experience for all our clients. Thank you!

Response from SilverLake Financial· Apr 5, 2024

Hi Erik! Thank you for your concern. Rest assured, we are a legitimate business. We have been in business since 2019. We are so sorry that you feel this way. It seems that you are not a client of ours in our system. If there is any questions or concerns you have please email us directly at [email protected]. Thank you!

Response from SilverLake Financial· Apr 5, 2024

Hi there, Greg! We are so sorry to hear that you’ve had such a negative experience after a short phone call with us! We would like to clarify that all of our reviews are in fact, written by real customers. If you have questions or concerns about our business, please email us at [email protected] so that we can address your questions and concerns! Thank you!

Response from SilverLake Financial· Mar 4, 2024

Hi there, Mary! We are so sorry that you feel this way about our service. It saddens us to hear that you feel like your finances are in a worse position. We strive for excellence and are so sorry that we did not meet your expectations. We would like to investigate this further so that we can see where your concerns are coming from. Please email us at [email protected] and we would be happy to get in contact with you regarding this. There is not enough information in your review name for us to be able to find you in our system. Thank you! We look forward to speaking with you!

Response from SilverLake Financial· Feb 8, 2024

Hi there, Millie! I am so sorry for the way you were treated. We will address this promptly and we greatly appreciate you bringing this to our attention. We strive for excellent customer service and I apologize that we fell short. If you have any questions or concerns, please feel free to email me directly at [email protected]. We appreciate your feedback so we can improve. Thank you!

Response from SilverLake Financial· Jan 7, 2024

Dear Lynne, Thank you for taking the time to share your recent experience with us. We sincerely apologize for any frustration or discomfort you may have experienced during your interaction with our representative. We take your feedback seriously, and we want to address your concerns to ensure that future interactions meet our standards of professionalism and customer service. First and foremost, we appreciate your diligence in providing the necessary information during the prequalification process. Your time and trust are valuable to us, and we understand the importance of a smooth and transparent loan application experience. We are genuinely sorry for any confusion caused by the questions asked during your call. Having reviewed the situation, we understand that there may have been some miscommunication or misunderstanding. We would like to assure you that our employee is dedicated to providing the best possible service, and we believe there might be a chance for clarification. In an effort to better understand your specific concerns, we would appreciate the opportunity to connect with you directly. Your insights are invaluable to us, and we want to ensure that we address any issues comprehensively. Please feel free to reach out to us at [email protected] We genuinely value your feedback. Thank you for your understanding, and we hope to have the chance to restore your confidence in our services.