Average
144 reviews
RevelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Revelry does wedding shopping differently, with home try-on before you buy for bridesmaid dresses, suits and separates. We offer trend-forward styles for people of every size. Our styles start at $149 with high-quality fabrics like satin, chiffon, velvet, and even floral appliqué.
Revelry (shoprevelry.com) has 144 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
Showing 40 reviews with 1 star · Clear filters
Roberto
Posted
Did not recieve my try at home order.
Response from Revelry· Oct 5, 2026
I’m so sorry you never received your Home Try On order. As our team has now been in contact with you directly, we are so glad we were able to provide some options and find a solution that worked best for you!
Cheryl
Posted
Misleading sizing and poor customer service. Exact height and measurements got me a pathetic excuse of a dress. I’m spending a fortune on tailoring. Team acknowledges their sizing is wrong and misleading but refuse to make any changes. The exchange they offered wouldn’t make it in time and would cost me $100+. In addition to the $300 I’ve already spent on an a dress that isn’t worth half that based on material and quality. Their “free exchange” fails to mention the 25% restock fee and failure to deliver in time. I would rather pay a tailor 5x that than deal with this company again. Please save your bridesmaids the trouble and $$.
Response from Revelry· Jul 8, 2026
Thank you for taking the time to leave a review. We are very sorry to hear how frustrating this experience has been. When selecting dress length, we always recommend taking a waist-to-hem measurement in the shoes you plan to wear, as that is the most accurate way to determine the best length. Our height chart is intended as a general guide, since factors like proportions, shoes, and personal preference can all affect how a dress falls. It can be a helpful starting point, but waist-to-hem is especially important when someone falls between two length options by height. We understand that the 51” length felt much longer than expected in your case, and we appreciate you taking the time to share that feedback. We have passed your concerns along to our team for further review. To help with the situation, we offered an exchange into the shorter 46" length that we have available on hand, which would not have required an additional purchase, along with an alternative return resolution. If you decide you would still like to move forward with either option, our team would be happy to assist. We are sorry again that this experience did not meet your expectations.
Abbi C.
Posted
First off, bridesmaid dresses are often not our choice so the price is already extremely unappealing but we dont have an option. Then, to have made to order dress that come in set sizes is absurd. Oh and not to mention how unforgiving satin material is so then you need shapewear. These dresses take months to make then we end up having to turn around and spend more money on rushed alterations. Charges and shipping are not transparent either. So all in, a dress you wear 1 time costs over $400 - I've seen wedding dresses for less. Spent the whole night constantly adjusting the dress and any drop of makeup, liquid, or sweat stains immediately. Every bridesmaid in my party seem to have similar issues. I will be doing every thing in my power to dissuade family, friends, and even strangers from using this company.
Response from Revelry· Oct 23, 2025
Hi Abbi, Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with your dress didn’t meet your expectations. We understand how stressful it can feel when the process or fit isn’t what you hoped for, especially when you’re supporting someone’s special day. Our made-to-order dresses are created specifically for each order which helps us offer a wide range of styles, sizes, and colors. Our size selection is based on a size chart, we unfortunately can not make custom dresses according to individuals measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase. We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Stephanie W.
Posted
This dress was supposedly made to order and requested measurements be sent to them. We went by their specific directions of taking the measurements. When the dress was delivered it was way too small. The dress was obviously not made to order as it was made out of the country and had the tags inside. We called to ask for an exchange and they refused saying “made to order” dresses are not exchangeable. They had us take pictures of us measuring the dress and they came back saying it was made correctly and should fit. NO, it is too small to zip!!! They were extremely rude over the phone and refused to help. We decided to order a swatch of material from them and have the dress altered. I paid $36 for said swatch that we are still waiting for. They say it has been mailed. This was several weeks ago. The bride had a sample of the material we took to a tailor and $120.00 later the dress now fits. What started out as a $270.00 dress has turned in to an almost $400 dress that looks like it’s worth $20!
Response from Revelry· Oct 23, 2025
Hi Stephanie, Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with your dress didn’t meet your expectations. We understand how stressful it can feel when the process or fit isn’t what you hoped for, especially when you’re supporting someone’s special day. Our made-to-order dresses are created specifically for each order, which helps us offer a wide range of styles, sizes, and colors. Our size selection is based on a size chart, and we unfortunately can not make custom dresses according to individuals' measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase. We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Taylor
Posted
This was hands down the worst shopping experience I've ever had. The dress was cheaply made, with thin, low-quality material an unflattering fit, and the zippers were so poorly made it took three people just to get the dress zipped. For the price, the quality is absolutely unacceptable. I ordered a size 6 based on the company’s sizing guide, but it didn’t fit at all. When I contacted customer service and sent photos, they told me the dress actually measured as a size 4. I returned it and requested a size 10, but was told I could only size up one size, so I was forced to settle for a size 8. Unsurprisingly, the size 8 didn’t fit either. I used the try-on program before placing my order and tried sizes 6, 8, and 10. All of which fit loosely. So how is it that the same sizes I tried on arrived too small to even zip up? Make that make sence! When I asked the store representatives, they told me the try-on dresses were “probably stretched out.” That’s a weak and pathetic excuse for what is clearly a major inconsistency in sizing. Ultimately, do NOT trust the try-on dress sizes, and do NOT trust the size guide. They are misleading and left me scrambling last-minute to fit a problem that should not have occurred in the first place. In the end, the only thing that fit was the regret. I had to take the size 8 dress to a seamstress and spend even more money just to get this overpriced, poorly made dress to fit. It took 5 months to get this solved. Save your money and shop elsewhere!
Response from Revelry· Oct 23, 2025
Hi Taylor, Thank you for taking the time to leave us a review. We are so sorry to hear you have had such a disappointing experience. Our team would have been happy to speak with you and work with you on any concerns regarding sizing or our home try-on dresses at the time you experienced those issues. Our size selection is based on a size chart, and we unfortunately can not make custom dresses according to individuals' measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase. We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
John Le V.
Posted
I strongly recommend against using Revelry, solely because of their customer service. I ordered a groomsman suit from them 45-50 days out from my friend's wedding. They ask for the wedding date which I put in, and I ordered. The order continued to put the delivery date as after the wedding, so I reached out to customer service to see if I could ensure it arrives by the date I needed it. I offered to pay a fee for expediting this as it was my fault. I basically got stonewalled, just "Nope" from CS, no attempt to help, contact sales/ops, or do anything to help. This is very different than the experiences I've had from the Black Tux, who go out of their way to ensure delivery prior to a wedding date. Weddings are a personal service, and if you're going to offer wedding-related services, you need to have the customer service to back it up. Revelry does not. I accept fault for not ordering sooner, but someone who orders 45+ days out from a wedding should have some options, and the fact is, this stuff happens all the time. If you're considering Revelry for a groomsman suit: don't. Use the Black Tux.
Response from Revelry· Oct 23, 2025
Hi John, Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with us didn’t meet your expectations. We understand how stressful it can feel when the process isn’t what you hoped for, especially when you’re supporting someone’s special day. We completely understand your concern and appreciate your feedback regarding our separate inventories and methods in which our made-to-order vs. ships-soon suits are processed. As we continue to grow, we will keep this feedback in mind and work to include more items in our ships-soon inventory in case of emergencies. We hope, as we are primarily a made-to-order company, you will continue to shop with us if production schedule times allow. If you have any questions or concerns with your item or its fit upon delivery, please don’t hesitate to reach out to our team at any time!
Milica B.
Posted
I used their sizing guide and took my measurements. I ordered a dress based off that size. Well, it took 2 months for the dress to finally arrive and even though I lost inches and weight, the dress still didn’t zip up. After reaching out, they said they had nothing ready to ship in my requested size, color, and fabric. Their whole “made-to-order is non-refundable” shtick makes no sense when you’re still picking from their own sizing! If they had the dress tailored to my specific measurements, I could understand no refund for that, but not when you’re picking from sizing that doesn’t seem to comport with their own generalized measurements. After this wedding, I will definitely not purchase from them again.
Response from Revelry· Oct 23, 2025
Hi Milica, Thank you for taking the time to leave us a review. We’re so sorry to hear that your experience with your dress didn’t meet your expectations. We understand how stressful it can feel when the process or fit isn’t what you hoped for, especially when you’re supporting someone’s special day. Our made-to-order dresses are created specifically for each order, which helps us offer a wide range of styles, sizes, and colors. Our size selection is based on a size chart, and we unfortunately can not make custom dresses according to individuals' measurements. While we do our best to offer a variety of sizes and silhouettes to accommodate all body types, alterations are sometimes still needed for the best fit. We always aim to make the process as clear and transparent as possible throughout a purchase. We appreciate your feedback and will share it with our team as we continue improving both our materials and communication around production times and pricing.
Alyssa F.
Posted
Extremely poor customer service. The price of the dresses seem like a scam. No returns or exchanges - which is wild to have when you don’t have a storefront. Do not shop here! EDITED: My email was never replied to and I texted the phone number twice over 24+ hour period before receiving a response (during business hours). Ready-made dresses do not come in all sizes or colors, and are not an option to most consumers. Try on pricing with shipping is expensive and sizing is different with every dress style. I tried on 4 dresses all the same size and every single one fit differently.
Response from Revelry· Feb 6, 2025
Hi Alyssa, Thank you for sharing your feedback. It looks like our team promptly responded to your inquiries via email. Our Made to Order garments are final sale, but we do offer exchanges for our Ready to Ship garments. Within the continental US, we also have a home try on program which allows you to try on our various styles and sizes before placing the final sale order. By not having a storefront, we are able to work with customers all around the world.
