Great
233 reviews
ShopBaseHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ShopBase is the first eCommerce platform specialized in Dropshipping, Print-On-Demand, and White Label.At ShopBase, we provide a powerful eCommerce system to support online merchants to skyrocket their businesses and reach 6-figure revenue! From one-click automated store builder, well-designed and high-converting themes/ store templates to built-in features and marketing tools. All available for FREE!ShopBase also provides an in-house fulfillment service to source high-quality products and process orders quickly in just 6 to 15-day shipping time.With our extremely affordable pricing plan, starting only from $19/month eCommerce newbies and experienced merchants can start their online business seamlessly with ShopBase!👉 Sign up for ShopBase 14-day free trial here: shopbase.com
ShopBase (shopbase.com) has 233 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 31 reviews with 1 star · Clear filters
Ann De B.
Posted
i tried PlusBase and ... Long processing and shipping time Low conversion rate Shipping Policy montiend on product descreption and also on Chekout - the visitiors drop out directly on chekout Low Speed pages and many other problmes
DeJa V.
Posted
they hacked into our ads account. and used our funds to advertize, This is real scammers, I'm coming for them. and this going to be ugly
David S.
Posted
shopbase.com and onshopbase.com are the same company to avoid. Both are at 548 Market St #14148, San Francisco, CA 94104 USA They add items to your order then hope you don't catch their addons until after their 6 hour change policy. The consumer is then charged with their fraud. Regarding order #pb10114160_4562 Avoid this company
Sarah S.
Posted
I joined their international community group recently which they have changed the name from Shopbase International Community to Dropshipping Zone. I don't know why. Sounds really strange why a business would do that unless something was wrong in the first place. And in their Facebook group I discovered fake Facebook accounts and it seems many of them are from Vietnam and yet their address on their website is in California. Their California address is also shared with hundreds of online stores and some other odd businesses. How weird is that! I even googled that address and you can see tons of online stores using that same address for their probably fake online stores. I checked some of those online stores on BBB and you can see they also have poor ratings of 1 star and others look really shady. For example, Bearsumo.com on BBB. Cmon now, let's truly be honest here. Operating out of Vietnam with a US address? Just look at all the 5 star reviews here that are all from Vietnam. Probably some are fake reviews. This is just dishonest. Even in their Facebook groups they lure users to sign up that show that their stores have extremely high revenue. Shame on you. When I know darn well from using Shopify's platform for a long time, that that kind of revenue is difficult to achieve without paying tons of money in advertisement and marketing. And to be frank, that is dishonest marketing because they don't show you the cost to get that kind of revenue. And people end up losing their money to a platform that suggests this which adds false hopes to innocent people who are trying hard to make a living but instead they take your money. Shopify or other platforms will never market this way. Making people sign up through dishonest marketing techniques while taking people's hard earned money doesn't sound like a platform you can trust. Also having a fake residential address in the United States seems to show the lack of transparency of this company. There are many other platforms that are more honest and transparent. Stay far away from this one. Someone should definitely put a stop to companies like these that are really hurting and stealing from decent honest businesses and innocent people.
Response from ShopBase· Aug 4, 2021
Hi Sarah, thank you very much for your detailed feedback. It is correct that our community have changed the name - Goodwill only: We wanted to focus on delivering valuable insights & experience to our members, instead of focusing on the ShopBase brand alone. Therefore, Dropshipping Zone might be a better fit for us. And we're working days and nights to deliver better service & solutions to our members/fellow dropshipping merchants. Regarding your comments on our Marketing approach: We have a large customer base in Vietnam & China. Therefore, we need to adapt our customer service to best serve them. And in return, they gave us a lot of positive feedback. All the posts showing dropshipping revenue are collected from our merchants. We’re very well aware that the numbers might be very high. It takes not only a lot of money in advertising, but also time, effort and experience for dropshipping starters to achieve success. Our main goal for this type of post is to motivate our customers, show them step-by-step guides and best practices from top fellow merchants. Hopefully, this has cleared out some of your issues. If needed, please email us at [email protected] and our team will reach out to you to provide any necessary support
System A.
Posted
shopbase.com might be based in Vietnam or/and in China from my guessing based on their support team and reddit posts. I also found they have several clues they are based in China since on reddit they are using simplifed Chinese to promote their site, outside of the united states is for sure. The reason we came to know this platform is that several websites hosted there were in DMCA violations and copyright infringement, they had/have products from many business and they are usually under the market value, a suspicious of the new online shopping scam. I am not sure if they are hosting those violators to attack US business or what. We reported those violators to them, at first they took several days to take down since they have to investigate. And after they shut down the store of the violator, someone else used the same product feed with the same url rewrite to create another store on here. And we have reported to them. They have tried to shutdown those stores but it took them several days to investigate before they can shutdown the store. The violator(s) have used the same product feed easily creating the site again and again with the same unicode symbol character in their product content in violation of DMCA and copyrights. By the time they shutdown those sites, the violators have already been advertising on google shopping advertising or crawled on google in interfering legit businesses. Even they have taken down the site, they also leave out the sitemap.xml up there. They said they could not remove those sitemap xml files, which is a red flag. Oh well, it is a pain to deal with violators hosted on their site. Personally if a service provider is unable to stop violators in a timely method, and can not find the clues of identical scams or frauds, we will just stay away from it ourselves. *we also signed up their trial, beautiful interface, easy to use, they just need to be more selective on whom can sign up their services with more identity verification and site review before they can open the store to the public.
Response from ShopBase· Aug 4, 2021
Hi there, we would like to thank you for your feedback. Firstly, we’re very sorry for any inconvenience caused by our investigation process. Please understand that we need to verify the information very carefully before making any necessary actions. Regarding the repeated DMCA violations, our team is currently working on improving the process to better detect and shutdown all the violations of DMCA & copyrights. For the sitemap.xml, it’s submitted by Store owner to Google and can only be removed on Google Console - This issue is out of our power to tackle. Once again, we do oppose the act of violating DMCA & copyright policies and we will do everything we can to prevent and punish these violations. If possible, we'd love to have you in a short call for better insights & information. Please email us at [email protected] and we'll reach out to you shortly
cl
Posted
Hosts SCAM websites. AVOID shopbase if you don't wanna lose your hard earned money.
Response from ShopBase· Aug 3, 2021
Hi there, we really appreciate your detailed feedback - helping us improve our product & customer support. ShopBase respects the intellectual property rights of others and we expect merchants on ShopBase to do the same. In compliance with the Digital Millennium Copyright Act (DMCA), ShopBase will take whatever action we think is appropriate to disable or shut down the store that repeatedly infringes or is repeatedly charged with infringing copyrights or other intellectual property rights. Regarding your issue, we're working on it to better-detect scam. Please share with us your contact at [email protected] so we can jump in a call with you to discuss in details about the scam stores.
John T.
Posted
Do not trust this company. As they are actually operating out of Vietnam and China and have associate businesses that does illegal practices. The CEO is also not trustful.
Response from ShopBase· Jun 24, 2021
Hi John, we're sorry for the unpleasant experience you had with ShopBase. We believed that there might be some misunderstanding here: ShopBase is trusted by 75,000++ merchants worldwide and ShopBase does not associate with any illegal activities. We co-operate with our partners/online merchants in accordance with the highest applicable industry standards and in compliance with all applicable laws, rules and regulations. If you have any questions about ShopBase's services or products, please contact our support team via livechat box or email address: [email protected] for more assistance. Thank you!
