Great
1,064 reviews
ResMed ShopHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 80 reviews with 4 stars · Clear filters
Jeffrey S.
Posted
Overall this was a good experience. However ResMed should not require that routine supplies such as mask or humidification packs need to be signed for by Fed Ex or UPS. This just complicates it for those of us who are not home all the time.
NICANOR
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Scott K.
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The customer service is great and the product is great, the only issue was with the n30 nose pillow was quite noisy and I am a very light sleeper so it was difficult to sleep. However when I explained the issue to customer service they were very helpful and willing to allow me to exchange for the other type of nose pillow!
Robert M.
Posted
Order fulfillment was seamless.
Steve R.
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ResMed was able to sent my machine before I left on an extended trip which was much appreciated. I have had some issues with the air pressure and the machine does not automatically turn off when I remove it. I hope these two issues can be resolved when I return from our vacation. Thank you.
Tim S.
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The airmini is a great cpap for its size. The unit works well. It is much louder than my home cpap and will likely take a user a couple nights to get used to. I wish I could wear my nightly mask with this. I bought an adapter to allow me to use my daily mask but it was much louder.
Orlando D.
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The product is excellent.
JOEL R.
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Everything about the experience was good, save for one caveat. The products? Amazing. The service? Fantastic. The response/communication? Outstanding. The ONLY problem I have is that they don't ship outside of the contiguous 48 states. I live in Puerto Rico and had to spend a lot of money on shipping - as well as inconvenience a friend that lives in the mainland - in order to receive my very important, doctor-ordered medical device. So, it was more expensive to get AND I had to wait longer to receive it. United States citizens that don't live in the mainland shouldn't be discriminated against in this fashion - especially when it's considered "domestic shipping". If you live in the mainland, your experience will be fantastic! If not, it will be much more costly and difficult to receive.
