Excellent
759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 645 reviews with 5 stars · Clear filters
Patrick Hebert, Powhatan, V.
Posted
When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.
Pat
Posted
Service was prompt
Linda
Posted
They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!
madeleine aka L.
Posted
great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!
Lewis
Posted
I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.
Ernie
Posted
I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.
Jeanine
Posted
This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.
Eileen S.
Posted
The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.
