Excellent
759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 645 reviews with 5 stars · Clear filters
Steve
Posted
Ship Smart did a great job moving my things from a storage locker in Wisconsin and packing them on pallets that were delivered safely out to Washington state on time. I highly recommend Ship Smart for getting your move done right.
Rhonda
Posted
Shipsmart was professional from beginning to end and my shipment came through great.
Response from Ship Smart Inc.· Oct 24, 2019
Hi Rhonda, happy to help with your small move. Thank you for the review.
Henry
Posted
Ship Smart performed and coordinated with us as they indicated they would.
Response from Ship Smart Inc.· Oct 24, 2019
Hi Henry, thank you for the review.
Jbarron
Posted
My piece of furniture was in my family for 3 generations. It was a seven foot hall coat tree. It was packed and delivered with great care. The staff (from the person who gave me the quote to the men who delivered the piece) were responsive, knowledgeable and attentive. I am very pleased with ShipSmart.
Response from Ship Smart Inc.· Oct 14, 2019
Hi Jbarron, we appreciate you taking the time to review our antique shipping service. Thank you for the business.
Nan
Posted
Excellence from start to finish!
Response from Ship Smart Inc.· Oct 14, 2019
Hi Nan, glad you enjoyed our small move service. We appreciate your business and feedback.
Gail
Posted
Great communication. Awesome service. My grandma's antique desk was well packed and delivered with no problems.
Response from Ship Smart Inc.· Oct 14, 2019
Hi Gail, thank you for the review about shipping your antiques. Glad we could help.
Donna
Posted
Completely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!
Response from Ship Smart Inc.· Oct 14, 2019
Hi Donna, Thank you for the feedback, we appreciate the business.
Kathy
Posted
Excellent!!! Very professional. All our items were well care for and loaded and unloaded with care.
Response from Ship Smart Inc.· Oct 14, 2019
Hi Kathy, Happy to help. Thank You For Your Review.
