Excellent
759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 645 reviews with 5 stars · Clear filters
Russell S.
Posted
Outstanding first experience with cross country shipping. First call explained the process and gave me an estimate. First team arrived within a week. Piece was heavier than I estimated and I was given another quote. Very fair. Delivered in less than a week by a very professional team. Strong recommendation. 5 stars.
Coolstuff
Posted
I already gave you a glowing review. It was outstanding from start to finish and definitely will be using again.
Patricia
Posted
Professional and efficient from start to delivery.
Suzanne A.
Posted
Everything was handled well and we were kept informed.There was some damage to an antique piece, it was photographed and noted and we needed an estimate for repair. Then the virus hit and no one could come to do that. I asked for an extension on the time limit and have not had a response so am worried that my request was not recognized.
Lela
Posted
Ship smart did everything they promised Very happy.
Phyllis
Posted
Excellent handling of my property
Frank C.
Posted
Tremendous company. Had two 150 lb speakers shipped from Palm Springs, California to NY state. Arrived without a scratch. Fantastic professionals!
Leonard
Posted
Professional and reliable
