Excellent
759 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Ship Smart Inc. (shipsmart.com) has 759 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 645 reviews with 5 stars · Clear filters
Rebecca H.
Posted
I had a very positive experience with Ship Smart during a very difficult, stressful period in my life. They helped ship my belongings back to me from another state safely during the COVID-19 pandemic and my interactions with all their staff were positive and friendly.
Response from Ship Smart Inc.· May 27, 2020
Hi Rebecca, Glad we could help you with small move and ease some of your stress.
ANITA
Posted
Shipsmart is a bit pricey, but you get what you pay for. We have used them twice, from New York to Florida and from New York to Texas. Not 1 item lost or broken! Clear prompt communication and everything went amazingly well both times. We highly recommend.
Mel K.
Posted
Everyone was professional and my beautiful cabinet was wrapped perfect.
Margaret
Posted
The pick up was handled professionally at my end and my sister was also pleased with the receipt on her end.
Gwendolyn
Posted
Excellent service. Wonderful experience, everything was packed extremely well and my boxes and other furniture arrived in perfect condition. I would highly recommend you guys and definitely use you again.
Lynette
Posted
The delivery driver in California was very kind and helpful.
Corinne
Posted
The items were well packed. The movers on the front end were very nice to my mother. The crate was very sturdy and had a lot of packing materials. Not a scratch on anything. Communication was good and the delivery was ahead of estimate. The cost was as estimated. Really smooth!
EK
Posted
Thanks ShipSmart!
