CS
Posted
Delivered 2 days ahead of schedule
We paid a bit extra for faster shipping. We expected our suitcase to arrive at home on a Friday. It was delivered 2 days earlier than the estimated date. What a pleasant surprise.

Excellent
362 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a frequent flyer or a once-a-year vacationer, Ship&Play relieves you from the hassle of waiting in long lines, wrestling with oversized suitcases, or sifting through a sea of luggage lookalikes at baggage claim. With Ship&Play, you simply pack your bags, schedule a pickup, and enjoy a stress-free travel experience. Backed by an on-time delivery guarantee and personal customer support, where you can always reach a real person, you’ll quickly wonder why you ever traveled any other way.Travel the way it's supposed to be.
Ship & Play (shipplay.com) has 362 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 312 reviews with 5 stars · Clear filters
CS
Posted
We paid a bit extra for faster shipping. We expected our suitcase to arrive at home on a Friday. It was delivered 2 days earlier than the estimated date. What a pleasant surprise.
Richard S.
Posted
Since we knew our arrival back home to VA from Barcelona would be delayed, we had our 4 bags shipped to our son’s home. We just picked them up a few days ago & now have unpacked everything. The Fed Ex delivery to our son’s home was fast & efficient ~ 3 days! The bags arrived in good shape so all in all we were very pleased with Ship & Play! A wonderful service! The 2 company reps onboard for a few days prior to disembarkation, were very helpful in answering questions and making sure our bags were properly tagged.
Miss E.
Posted
We didn't have to drag our suitcases through customs, Ship & Play already had them. Only complaint is the bag tracking could have been better. One of our bags had the apple tracker inside and gave better up to date info than the App.
Chris
Posted
We used Ship&Play to have two large pieces of luggage shipped from our home in Texas to our hotel in Tokyo, Japan. Everything went very smooth. Our luggage was waiting for us when we arrived at the hotel. This is a true luxury service that is exceptional.
dpunnett
Posted
Fast & efficient!
Cheyenne
Posted
The communication was excellent as well as the service!
Barbara
Posted
Everything went smoothly, and the return was great, ot having to pick up our luggage for the trip home was great. We will use Ship & Play again.
Earl C.
Posted
This was our first time using this service. Customer service was great. Bag was delivered on time no issues. Many people help us through our first time. Special mention to Rebecca!