Great
399 reviews
ShipMonkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 272 reviews with 5 stars · Clear filters
James P.
Posted
We were in a difficult situation with an already-shipped from abroad into the US, multi-pallet shipment and were researching a multitude of warehouse fulfillment choices in the US. We found the folks at ShipMonk to be so honest, straightforward and willing to assist on a personal level that it was so easy for us to make the decision in choosing them. Thank you, ShipMonk, you are really a top-notch partner!
Customer
Posted
Everyone I've interacted with at ShipMonk has been very professional, polite and helpful. The staff are clearly busy but take the time to answer your query and help you out. Their technology is also really slick and, so far, has worked flawlessly with my Shopify store. They're not the cheapest but based on my research are probably the best value.
Renzo D.
Posted
We are having a great experience with ShipMonk since we transitioned to them from our previous 3PL. Dramatic improvement in helping us scale and being on time for customer orders. Highly recommended.
Yulia D.
Posted
We are very happy with our new 3PL. Works like Swiss clock. All deliveries are done promptly and packages are delivered in the greatest condition!
Dave H.
Posted
Shipmonk is a true fulfillment partner. We have the assurance that the most important part of our business (deliveries) is going smoothly. It's plug and play once you're in their system! We focus on sales, and our partner Shipmonk takes care of the rest!
Florentina O.
Posted
Very professional team, software integration with amazon works like a breeze.
ann
Posted
They've been so helpful in helping our business grow to the level that it has. There would've been no way for us to scale as quickly without them. They have really amazing customer service and are always a call away to help us with any issues. Highly recommend them!
Vicky
Posted
The interface is quite easy to use along with the graphics. Also, everything is so well organized. I also like how the inventory section can organize the number of products from least to most which have been helpful for my work.
