Great
399 reviews
ShipMonkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 272 reviews with 5 stars · Clear filters
Cathy P.
Posted
Efficient & Cost Effective! Love the software interface which allows me to see all aspects of my shipping - cost, profit margin, on time orders and orders which need some help. Has greatly improved my customer experience and has significantly reduced the amount of time I spend managing my customer orders. :)
Lauren
Posted
Shipmonk has hands-down been one of the best decisions for our business. They are a trustworthy partner and extension for our shipping needs — from the robust database, to incredible customer support, and quick turnaround times, we are truly grateful to have moved our 3PL services over to them!
Matthew D.
Posted
Great customer service! Super efficient
Cynthia
Posted
Shipmonk platform is very user friendly and makes keeping track of inventory simple!
Maxine
Posted
Aidan is best account manager Shipmonk has! He somehow always managed to get done my most pressured and necessary tasks. Couldn’t have done shipmonk without him!
Monique C.
Posted
We have the best team at Shipmonk! Aidan is always available to help with anything that we need.
Mau P.
Posted
ShipMonk really made our whole 3PL and inventory management system seamless. Before we were using a local distributor which overcharged us and consistently brought slow shipping times. After switching to ShipMonk we loved their platform which was easy to use and customer service was stellar. Would highly recommend them for your 3PL needs!
Carissa V.
Posted
Shipmonk has been very reliable as out pick/ship warehouse! Aidan is a great communicator and always makes sure we are happy has a company
