Kristi
Posted
No where to order pods anymore
No where to order pods anymore. Customer service does not answer.

Poor
567 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
Showing 312 reviews with 1 star · Clear filters
Kristi
Posted
No where to order pods anymore. Customer service does not answer.
jenn G.
Posted
The company went bankrupt and with the server now down, these are all useless now. Won't run without the app.
M. O.
Posted
TBH the product itself isn't that bad, even though they die in about 1.5- 2 weeks before needing a recharge (definitely not 6 months) But support for it and the app ARE BEYOND HORRIBLE. Have reordered their "necessary " pods 3 times now in 2 months and have received nothing, so back to manual scrubbing again and 200+ dollars less in the bank. The app is essentially useless and barely keeps track of anything useful. Don't buy it or if you have already, don't get their pods. With a little know how, you can figure out how to use them without the App. Negative 10 stars
Linda G.
Posted
Since the company has gone bankrupt; I no longer can get supplies or customer service, I need to leave a rating of one star. It's really a shame, but I feel like I paid a good amount of money and got what turned into garbage. I do feel bad for the employees who worked for Shine and ultimately lost their jobs.
Michelle
Posted
Doesn’t work. No customer service. Have received notification that the company has filed for bankruptcy.
Customer
Posted
Last May I ordered 4 Shine Assistants and received them in October. One has never worked and another stopped working after about 3 months and will no longer even charge. The other 2 have been working fine, but 2 out of 4 is certainly not good. I have tried sending email and using the chat feature on their website and have gotten no response, and now their website does not even have a "contact us" link. They apparently have no intention of supporting their product. You should avoid them like the plague.
Terri P.
Posted
It took us a long time to get the 4 units we ordered. We thought we signed up for unlimited refills. We called and confirmed that we had unlimited refills and now it is saying we are not. We have no refills and have mold in the toilet. We also tried to buy the new attachment and they were out. NOT HAPPY!!
Terry R.
Posted
Been trying to order more pods and I have not gotten any in the 2 times I order.