Great
221 reviews
Shernbao USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies.We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc.We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business.In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Shernbao USA (shernbaousa.com) has 221 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 162 reviews with 5 stars · Clear filters
Mihaela B.
Posted
Great product. I tried other brands of dryers for dogs but this one is the best. The customer service was 5 plus stars. Jacquelyn Alvarez helped me with my order. She was very understanding, professional and prompt in helping me with my order. Overall amazing company- great product and great sales folks!
Aaron H.
Posted
Speedy delivery- table arrived sooner than expected. Virtually no assembly needed. Table works great.
Walter
Posted
I bought the Tsunami Elite online to use for my labrador and the process was very easy. The Tsunami was scheduled to be shipped about 3 weeks from when I placed my order but I was notified of this before I checked out. I was happy knowing that a ship date was already set. The Tsunami is fantastic and a bargain. It's quiet, has plenty of power and the nozzles are super easy to use. It fits my needs perfectly and the fact that it's a good looking blower is icing on the cake. I was looking for a quality portable blower to dry my large labrador. I needed high output to dry his undercoat but quiet enough for him to be relaxed. And it'll fit on the floor or seat of a car. A great blower and worth every penny. Super happy with Shernbao.
Kathi C.
Posted
I was having difficulty putting my dryer together on a late Friday afternoon. I called the phone number given and a real person answered. I asked if I should send pictures with my questions on Monday. He said no, I could send them over on the weekend and he would se if he could help. Wow! I didn't expect that. As it turned out, I finally got it figured out myself.
Fabiano Almeida M.
Posted
I loved Shernbao's customer service. I live in Canada, and 1 year ago I bought a dog hair dryer, but unfortunately it stopped heating one day after the warranty expired. I sent an email to Daniel who promptly told me that he would solve the problem regardless of the warranty period. In a very short time, Alana called and emailed me ready to help me, and finally sent me a brand new dryer. That is benchmark customer service. Thank you Shernbao (Daniel and Alana), we are so happy!
PDickinson
Posted
My order was delivered quickly and in great shape. I received an email offering me a discount on any future orders and the offer of any and all assistance I may require. The table itself is awesome, light, easy to carry to ringside and sturdy, even on grass.
Me
Posted
Quality products at affordable prices!!
Brenda G.
Posted
Great customer service. Very happy with my purchase and products.
