Shell U.S., IncReviews of shell.us

Fix your restroom.

Went to get gas in Andover nj ,33 us206 I waited five minutes while the older man was talking to a friend in the office ,finally he comes out I ask for 20 regular he puts in my card goes back to talking I said I asked for 20$ regular he filled my tank !!!! He then stated well nothing I can do ,so nasty and rude maybe the attendant working shouldn’t be allowed company while working . I will never go back to this location . Attendant didn’t apologize or show any type of care .very nasty and disrespectful

im not ever going back to a shell station again! ive tried calling customer service there was a machine saying there closed is shell going out of buisness? or something? or are they doing a corporate transfer to another company owner? the people at the spiceland indiana shell are rude the guy would say oo god! because i have a physicle dissabillity

This company is a sham. They tell you how to contact them for complaints only to never get back in contact with you. Everything about this company is a money grab and that’s it.

Cant get a refund

Disgusting company. Have tried messaging several times over various platforms with no response following one of their gas stations taking 3 x $76 off my card whilst trying to use gas. I want my money back.

They spend more time making excuses for their poor fuel quality than they do actually verifying the facts. I ended up getting bad fuel from one of their service stations a few months ago and ended up going in circles with them as they constantly pointed fingers elsewhere; likewise with everyone else: station, transporter, etc. Yet the facts clearly indicated that they are switch-loading fuels and causing cross-contamination. In the end, the best advice is avoid this disreputable company and their products at all costs.