Hasan A.
Posted
Great support
Great support The team is responsive and provided quick resolution
Response from ShapeShift· Jun 19, 2020
Thanks for your good review!
Great
191 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Experience a completely new ShapeShift — the most secure and user-friendly crypto platform in the industry. Buy, sell, send, receive, trade, track, and hodl most major cryptos in a non-custodial way.
ShapeShift (shapeshift.com) has 191 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 142 reviews with 5 stars · Clear filters
Hasan A.
Posted
Great support The team is responsive and provided quick resolution
Response from ShapeShift· Jun 19, 2020
Thanks for your good review!
Brian de J.
Posted
I have a very good experience with shapeshift. I sent a large amount to the wrong address. And the support has helped me to get me the money back. After 12 hours they send my money to the right address. I actually assumed it wouldn't work. But it worked ! I'm the happiest customer ever!
Response from ShapeShift· Jun 18, 2020
We're glad we were able to help! Thanks for your review! :)
Brandon H.
Posted
I received a response and issue resolution within 24 hours of contacting customer support via email. Very fast and friendly service. 5/5
Response from ShapeShift· Jun 16, 2020
We got your back, Brandon! Always happy to assist when you need us, thank you!
Facu C.
Posted
Great support Team, you talk with real people, and they truly solve your problems within the platform. Even in night hours and weekends. 100% recommended!
Response from ShapeShift· Jun 16, 2020
We're happy you appreciate us and we're grateful for your support too!
Hà Huân N.
Posted
I have problem with FOX claim. The support team solve it very quicks after sending the email. I hope that they will add more coins and tokens on the platform
Response from ShapeShift· Jun 16, 2020
Glad we were able to help! And yes, we hear you - stay tuned for exciting updates and changes!
Ehab A.
Posted
I love you and believe on you, so keep your nice work, cheers :-)
Response from ShapeShift· Jun 16, 2020
Thanks! We wish you the best in your crypto journey! :)
Pierre U.
Posted
Reasonable fees, good hardware wallet, speedy support team, very trustworthy!
Response from ShapeShift· Jun 16, 2020
We appreciate your kind words! Thank you for your support!
Co se D.
Posted
The basic of crypto made easy and for public. I had no idea about cryptocurrency until I made the choice to open an account and order a KeepKey, securing my funds. Every step of the process and any question poped in my head the customer services answered and guided me. Modern and highly attractive platform!
Response from ShapeShift· Jun 16, 2020
Thank you for choosing KeepKey and for liking the ShapeShift platform. We're always happy to help!