Shake ShackReviews of shakeshack.com

Lots of issues with my order. Food was amazing and so was the shake, but poor communication and had the person picking up my order wait for a substantial amount of time.

I went to Shake shack in Boulder Colorado and the burgers were so tiny almost a slider size and also dry…really disappointing! Won’t go back ! The employees were nice though!🤷‍♀️

Brent Cross branch. Menu was difficult to understand. No children’s options. Couldn’t order 2 out of 3 desserts because there was no toffee. Chips were good but burger was tiny and you had to ask for lettuce, pickles etc which we didn’t realise. Strawberry milkshake had no strawberry flavour and too creamy for my son. Really disappointed.

The burger was very thin and small. They make you think it's bigger by putting it on a smal bun, but it was 3 bites and you're done. No taste at all. Not a value nor any quality for the money spent. It was my first and last time there.

You are using cheap buns. Replace the buns with one that are bigger and more filling.

Ordered a double burger fries and coke at the Istanbul airport branch and found a long black hair in my burger patty

Small burger, tasteless shakes, cheap paper straws that don’t work, yet very expensive. Not a fan.

Milkshake was really good ,evetything else was disgusting.