SevenesyReviews of sevenesy.com

(order 11707) The website says that the delivery in Europe takes 2-3 days, but I ordered it 16 days ago and I haven't received any email yet, only that the order has been confirmed. My girlfriend's birthday is in 5 days and the ring is still nowhere, even though they say 3 day delivery in Europe!!!!

Last I heard from this company was the 31st of January. I tracked my order at that time and it said that it had made it across the border and nothing from then on. 😂 Email to track my order just got deleted out of my email again. I don't know why this keeps happening this is unprofessional. Guess I have to order something else for Valentine's Day because that was for my son's girlfriend. 😠

So da haben die sich fast ein Monat später gemeldet, und geben uns keine Adresse damit wir den Ring zurück schicken können und einen neuen erhalten, meine fresse, was ist das für ein dummer kundendienst, wir schreiben dauernd und es kommt einfach nichts zurück, ich empfehle da keinen was zu kaufen!!

SCAM!!! Don’t recommend!!!! Have ordered ring for girl at December, haven’t delivered yet. Asked for refund - company ignore requests.

awful awful awful company. First of all my order took about a month to come with little to no communication throughout. Once arrived it was way too big so i had it sent back. It’s now been another month since i’ve sent it back and i've not had a single email confirming they’ve got it i’ve sent several emails asking what’s going on as they must have received it by now so i’ve lost out on £60 . Avoid this place at all costs

Ordered last week on the 28th of January with Express Shipping in the EU, Still hasnt arrived, no response on my emails whatsoever. Order Number 11891 EDIT: Got an email and answered it, hoping it will arrive now. Another Edit: If it arrives and everything will look good, i will give it a new rating, based on the customer service and everything

My partner placed an order back in November 2024 for me. On the 25th November, we received the wrong item (we ordered the deluxe ring in silver however received it in gold). I contacted them immediately with all relevant information. I was told the correct item would be sent out asap and was being prepared by the team. I chased it up again on the 2nd December and was told it was being prepared. I contacted them again the 9th December and was told due to the busy Christmas period, there was some delays with shipping services and Since then I haven’t had any correspondence. I have emailed them multiple times, attempted to speak to an advisor on WhatsApp, contact them on all social media platforms, commented on their tiktok videos about this issue, instead of acknowledging this mistake, they just deleted my comments from their video. I have been trying to get in contact with them for over 2 months and still haven’t received the correct item, instead I have just been ignored. I will not be using them again and I have shared this issue publicly so that others don’t either. Edit in response to the reply: I have contacted the team multiple times, I received a message saying that my case has been closed even though nothing has been resolved. I have contacted all platforms and still not getting anywhere!! Your website says allow 24-48 hours for a response… I’ve been waiting over 2 MONTHS. Since receiving my review, they have finally acknowledged me, probably as this could jeopardise their reputation, And have said they have processed my refund as I was not willing to wait another 2 months for a replacement. They then reached out to me again asking me to amend my review. I will be back in touch if I don’t receive my full refund.

Ik wacht sinds november op mijn bestelling en zou mijn geld terugkrijgen, maar tot op heden heb ik niets ontvangen. Het bedrijf reageert niet meer op e-mails of WhatsApp-berichten en verwijdert elke negatieve review. Bestel hier zeker niet, want dit is oplichterij!