SesameReviews of sesamecare.com

BUYER BEWARE! They are running some kind of scam here. Refused to issue note covering all days that I was sick. Tried to change the reason they couldn't or wouldn't fix the note numerous times which just lays bare their game. Refused refund. Waste of time. Waste of money. And could cost you your job!

First appointment for lower back pain flareup - Dr prescribed 15 days of Prednisone (steroid) that was only supposed to be taken for UP TO 5 days. The provider didn't tell me only to take 1/3 of the bottle... I took 8 days worth of these meds until I woke up with severe pelvic pain in the morning and COULD NOT WALK. I fell on the floor as the pain shot through my body. I later learned from the 2nd Sesame provider that I was not supposed to be prescribed that dose for that many days period. I wanted to get my cholesterol and A1C lab done, as they advertise 1 FREE lab per year. I was forced to pay for another provider visit to even set that up (pro tip - you dont need an appointment, you can just set it up directly with LabCorp or Quest on their website, and pay a small fee without insurance). I was told it was a "glitch" that they "appreciated that I brought up, and they were "working on fixing it" but essentially, no, the lab was NOT FREE. It cost me $25. Fine, I paid and got my blood drawn. Got my results and my cholesterol was thru the roof. Provider sent me a note stating that if I don't go on meds asap, I'll end up with pancreatitis. I tried messaging him back but Sesame app told me that would be $19.99. TO SEND A MESSAGE BACK TO THE PROVIDER as he did NOT put in the prescription. I contacted support and they said I needed to set up a NEW appointment (another minimum of $27), JUST TO get my prescription sent to a pharmacy. I reminded them that I already had that "lab" appointment a few days ago and the DR is obviously aware of the situation and even told me I needed meds, so why can't he send the prescription without another paid for appointment? This "cheap" service really adds up to $11 monthly subscription fee, about $30 for the "lab" appointment, $25 for the "FREE" lab itself, $19.99 to message providers back, another $30 for the prescription. A total of almost $100 to treat high cholesterol... never again. What a scam. Nickel and diming for even messaging with providers is just cringe and should be deemed unethical. Edit to reply: no need to address anything at this point. your support people have my email address and have failed to address the prescription issue appropriately. Talk to Jose if you want more details. Chat dated 20 Mar 2024, 05:10 PM (GMT+0)

This website uses "real estate agents" as "doctor" !!!! Just type "STORMY MCBRIDE" on google and you will see that this limited "doctor" is in fact a Miami real estate agent. Short story, this person is dishonest and wants an appointment every 30 days to make $$$ when other doctors just give 90 days pills for treatment (high blood pressure that i have for 20 years).

First appointment, the doctor asked to delay the time, she only refill 30 days instead of usually 90 days pills (high blood pressure). Second appointment, she did not show up after 30min late and she did not let me know. So I pay 2 times more the pills when getting only 30 pills. Catch : they want to cash money every 30 days just to refill prescription. That's how I felt. And for today, they refund and no compensation for the fact I waited 30 min for no reason. Bad experience. Will update review if they make it right. Last thing they diagnostic I am a femele and not a male. Weird.

Rude provider who didn’t listen to a word I said and seemed to take joy in telling me no. Waste of time and money

Awful experiences all around. First time, the doctor couldn't prescribe to my pharmacy because he couldn't find it, and I had to go through a refund process. A few months later, gave it one more try, and another doctor prescribed me less than a fifth of the dosage quantity I needed to control my medication, even though she agreed to prescribing me the full amount and stated that she had done so. I can't even contact her again at all without paying a $25 dollar fee just to have a chance at texting her for just 4 days. Customer support stated that a refund cannot be processed because an assessment was completed and that is what I paid for, even though the assessment was non-functional because she prescribed me the incorrect amount despite her assessment. Go somewhere else and pay the extra $10-$15, it's worth not taking a gamble here and then having to go through awful customer support when it doesn't work out.

First time ever using attempted to book with an MD, and he was instantly unavailable after I made payment. Then I chose an RN I was successfully booked and shared all of my information. The visit is due to a Covid19 rash. They canceled because that’s outside of the scope of the clinician Abilities. If they can’t take care of rashes, then what do they handle? Runny noses. Maybe they’ll prescribe a Kleenex. Don’t waste your time money, and the information you provide to them.

Provider wanted to use her own specific pharmacy. I wanted to use mine. She has repeatedly messed up sending the prescription to my pharmacy for eight days now. Customer service is nonexistent. Edit: was contacted by cs rep with inappropriate icon of a loli hentai (porn) anime girl who basically told me I'd have to start all over again with customer service because she didn't read any of my former emails. I had to send all my information over again. I hate this company and come Tuesday, if it's not resolved, I'll be filling a chargeback with them on my credit card and contacting the OHA and the federal health care fraud branch because this is clear negligence and fraud