Great
300 reviews
ServbankHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Servbank (servbank.com) has 300 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 218 reviews with 5 stars · Clear filters
John M.
Posted
Great job on the call. Very professional and helpful. I could understand what she was saying and she was very clear with the information she was providing.
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
Charade G.
Posted
As a client I want you forbearance Shelly who is my contact person has been very helpful very knowledgeable and very kind when you're going through financial stress it is good to know that the mortgage company that you have still have some compassion for its clients and I appreciate that I appreciate her so much for being kind
Response from Servbank· Oct 10, 2025
Thank you for sharing your positive experience with us.
Courtney G.
Posted
Experience was great with excellent feedback and processing regarding escrow questions!
Response from Servbank· Aug 20, 2025
Thank you for sharing your positive experience with us.
Arthur C.
Posted
Great service!
Response from Servbank· Aug 13, 2025
Thank you for sharing your positive experience with us.
Patrick T.
Posted
Very good with my needs
Response from Servbank· Aug 13, 2025
Thank you for sharing your positive experience with us.
CJ A.
Posted
When Servbank first took over for TMS, I was mortified by their customer service. However, since then, I must say they have improved tremendously and it feels like TMS again. Customer care matters and I am glad they got it, and improved it since.
Response from Servbank· Aug 12, 2025
Thank you for sharing your positive experience with us.
Melissa S.
Posted
The people are great to work with but a little frustrating when documents aren’t sent.
Response from Servbank· Aug 12, 2025
Thank you for sharing your positive experience with us.
Leann P.
Posted
Maria was very helpful when I called to extend my forbearance. She advised me my options and made me feel comfortable with my decision. She truly cared about me as a client and wanted to help me with my loan. Will definitely recommend them to all my clients. I’m a realtor.
Response from Servbank· Aug 12, 2025
Thank you for sharing your positive experience with us.
