Excellent
1,038 reviews
Senior Safety Medical AlertsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts (seniorsafety.com) has 1,038 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 911 reviews with 5 stars · Clear filters
Karen
Posted
Courteous customer service! Very compassionate and prompt.
Response from Senior Safety Medical Alerts· Oct 11, 2017
Hi Karen, Thank you for sharing! We truly understand how important customer service is and our compassion comes from years of experience and working with families who may, at times, be under a lot of stress.
Danusia
Posted
Ordered and received! Can't wait to set-up and use:)
Response from Senior Safety Medical Alerts· Oct 11, 2017
Hi Danusia, Feel free to reach out to us if you need any help setting up your alert system. We hope our service will give you great peace of mind!
Jeanette
Posted
There was some question whether our land line system would be compatible with the Senior Safety system so a wireless system was standing by. Tech on helpline was great. Design (particularly the wrist band alert sender) was far superior to the anchor offered by the "#1 medic alert" supplier.
Response from Senior Safety Medical Alerts· Oct 11, 2017
Hi Jeanette, We're happy to hear that you're happy with our service and comfort of the wristband. Thank you for sharing!
Deborah
Posted
Very reassuring on the phone. I felt comfortable ordering the system. The installation was practically nothing at all. So very easy. We tested right away and the response was an extremely nice woman making sure we felt comfortable with everything.
Response from Senior Safety Medical Alerts· Oct 4, 2017
Hi Deborah, We're so happy to hear that everything, from ordering to setting up and testing the system, was very easy for you. We take great pride in our customer service and it's always nice to hear when it's recognized by our customers! Thank you for sharing.
John B.
Posted
Using my safety alarm for the first time, I was amazed at the response time. It was within seconds. A representative answer the call in a very professional and courteous manner and after confirming my identity and understanding the call was only a test, he reassured me that help would be there just as quickly when ever I needed it. My wife is now very happy and content knowing that I'm only seconds away from help. Thank you.
Response from Senior Safety Medical Alerts· Oct 2, 2017
Hi John, We love hearing that you and your wife feel more comfortable now that you have our service! Thank you for sharing :)
Deborah
Posted
Very easy set up with mom. It gives her great peace of mind.
Response from Senior Safety Medical Alerts· Sep 18, 2017
Hi Deborah, Glad to hear the setup was easy for you and that your mom feels more comfortable knowing she has a way to get help in case she needs it :)
Lucy
Posted
Received quickly. No extra fees or costs. Works out in the yard as well as in the house. Staff was helpful as we set it up. No question too small, all answered with kindness and patience. Appreciate the waterproof, extra necklace included, Vial of Life information, and the free lock box.
Response from Senior Safety Medical Alerts· Sep 11, 2017
Hi Lucy, Thank you for sharing your experience! All of us here take our job very seriously because that's the kind of people we are and we understand how important a service like this is for the person using it as well as their family! -Senior Safety
Linda
Posted
Mom loves the monthly monitoring program
Response from Senior Safety Medical Alerts· Sep 11, 2017
Hi Linda, Thank you for putting your trust in our company!
