Average
87 reviews
SecondHandCellHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to SecondHandCell, where we believe in giving old tech a new life. Our mission is to make selling your used devices as simple, safe, and rewarding as possible. We offer competitive prices, a hassle-free process, and a commitment to sustainability.
SecondHandCell (secondhandcell.com) has 87 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 52 reviews with 5 stars · Clear filters
Xyz_ZZZ
Posted
Offered more than all others . Simple, quick transaction. Thank you.
Response from SecondHandCell· Jun 18, 2026
Hi Xyz_ZZZ, Thank you for the great review. We’re glad we could offer you a better value and make the transaction quick and simple. We appreciate your trust and look forward to working with you again in the future.
Kendra O.
Posted
Super easy and fast! They offered more money for my damaged cell (functional but major cracks in back glass) than any other site so I set up a free account, printed the free shipping label, packaged it in my own box (they do offer shipping boxes), set up a free pickup by USPS next day and mailed it in. As soon as it was received by them, I received a confirmation it was being reviewed and within just a couple days, completed confirmation email with the agreed upon amount verified as sent via Zelle. The Zelle funds were immediately received. They offer several different options to receive funds including Zelle, venmo, PayPal, check, etc. which is great to have various options. It was super easy, convenient and a great experience. The only TINY criticism is the shipping label prints to an entire 8x11 sheet and it was impossible to resize down on my cell and wireless printer so it's difficult to put on a small box (sizes for a cell phone) but i just used a bigger box - not a big deal. Overall super happy with the whole process.
Response from SecondHandCell· Jun 17, 2026
Thank you so much for taking the time to leave such a detailed review! We're thrilled to hear that the entire process—from getting your quote, printing the label, shipping your device, and receiving your payment—was smooth and hassle-free. Our goal is to make selling a phone as easy and convenient as possible, so it's great to know we delivered on that experience for you. We also appreciate your feedback regarding the shipping label size. While it's a small detail, we understand how having a full-page label can be inconvenient when using a smaller shipping box. We've shared your suggestion with our team and will look into ways to make the label format more user-friendly in the future. Thank you again for choosing us and for helping us improve. We truly appreciate your business and hope to work with you again in the future!
Slogan S.
Posted
Quick, easy and trust worthy team. Spot on with review and payment in 1day.
Jess G.
Posted
I was worried after reading reviews from upset people. But everything went smoothly. They answered me back with every question I had! And believe me I messaged everyday 🫣🤣 10/10 would recommend ✨ Ps. Payment went through the same day they received my phone 👌🏻
Jesse K.
Posted
I was very worried I was gonna lose my device after reading the reviews after I’ve mailed it but I waited a week or two and eventually got my payment; it may take a little bit but they will give you your pay. Sold an S23 Ultra and they offered the highest for it. Thanks -Jesse
ALLYN
Posted
Before I would sell my phone, but since I don’t you selling platforms anymore, I decided to work with them. Steps were simple, and once they have my device, in a day or two they sent me the money through paypal and no need for them to contact me or me contacting them. I am glad my device is in the right hands and now I get to priorities other things in my life. Also, better price trade in value than another company I went with previously but told them to send it back. Satisfied customer
Khem T.
Posted
I appreciate the customer service and the quick payment options, but the shipping was marked as priority mail, but UPS took longer than expected. When my packages arrived, I’d suggest UPS or FedEx for the best customer service. Regarding value, it’s a bit less than other websites, but I’m sure you’ll improve that in the future. Thanks!
Radhikakalyani B.
Posted
It was seamless experience with trade in device
