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639 reviews
Scout & NimbleHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Scout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Sandra M.
Posted
I was a little hesitant to place my first order at S&N because of some negative reviews. However, I have to give them a five-star rating for price, expediency and efficiency of dispatching order and delivery.
Eric
Posted
This was my first time shopping with Scout & Nimble. We had an issue with the product coming from the manufacturer. I contacted customer service at S&N and Claire was amazing!! She was responsive and did so well working with me to resolve the issue. She was patient to understand my situation. Thanks!
Evelyn C.
Posted
Claire Nichols is the BEST!!!!!!!!!!!!!!! OMG, she is awesome and helped me with the purchase of my bench for my bedroom. I had so many questions and she was patient and kind. Also, your website is the best as well and I got my bench for basically half of what Neiman Marcus, Horchow, and their other affiliates were wanting PLUS FREE SHIPPING!!!!!! Now I am following you guys on INSTA!!! ughhhh..dangerous for me! Will be a repeat customer for sure!
Caite Hoover S.
Posted
Ordered the Hudson coffee table by Four Hands which arrived damaged (but did arrive within the time frame estimated). I wrote Customer Service Friday afternoon, and they responded inside of an hour. It's now Monday afternoon and we already have a refund worked out. It was painless, and I'm happy with the resolution. When I wrote that first email, I assumed this would be a multi-week battle, based on past experience with other companies. I was pleasantly surprised. All companies should strive to offer the kind of easy help that I experienced. Worked with Diana, and she was great - helpful, friendly, and worked with me to figure out the best resolution. Would definitely shop with S&N again (especially since now I need a chair to go with the table!) Thank you!
Greg K.
Posted
There was a hitch in the delivery of my items but the folks here were great in communicating. Very responsive. There will often be mistakes but how companies deal with those shows their true ability to serve customers. Thanks!
Shaun A.
Posted
Kianna at S & N did a terrific job helping me track down an item that was lost at the transport warehouse. She was friendly, professional, and determined and responded to my concerns promptly. As demonstrated by her actions, this is a company that cares about its customers!
Sharon
Posted
Best customer service ever! Diana was extremely helpful and friendly! Great prices and fast shipping. Would not hesitate to buy from again!
Sonia F.
Posted
Great customer service to get a replacement for a manufacturer issue with a dining chair. Diana went above and beyond to help us.
