Charles SchwabReviews of schwab.com

I received inaccurate information from two different estate account customer service representatives, when I called to ask if Americans living abroad can open an estate account. I was told yes both times! I even got a co-executor in the US after my first application was denied, but my second application was also denied - because I live abroad!!! Very unprofessional. Their own employees apparently aren't trained enough to answer a very simple question about their own rules.

this company took over tdameritrade and as of writing between td & schwab i am yet to receive my 1099 from the td part... this merger should never have been allowed if the participants can not perform a seemless transition. but others are to blame for allowing this merger. schwab management does not care!!!

TD Ameritrade customers are being the last to receive 1099-B with a late extension date. Not a good experience for their future clients after the merger.

OMG I have called Charles Schwab six times six times I've been on hold for 30 minutes no one will come on the phone it's totally absurd.. have not yet been able to talk to somebody and then they have the nerve not and mail the 1099s until the 28th of February I seen that gorgeous building you have in Roanoke no one worked there????

Schwab is officially done. I don't expect them to get any transfers once people figure out they are garbage. New people will flee soon after joining. They got rid of a very functional SSE, which looked like it was designed by people with Masters Degrees in favor of the system used by TOS, which they bought, which looks like it was designed by Second Graders with chalk on a sidewalk. Now, in the morning, TOS has to sit there and "UPDATE" for 15 minutes or more while you wait to login. Normal companies would UPDATE whenever after market close and say that... "SSE will be unavailable from _____ to ______ Eastern for updates"... I know, Real Rocket Surgery for the Schwab BOD! I know it's tough!!! It's ABSOLUTELY worthless, so people have to ditch Schwab and pay a transfer fee to move accounts to a different broker or find a different pay service for L2 quotes.

Schwab sucks, plain and simple. They change their rules. For instance, I was in a 50% maint. play and was borrowing 10%. They margin called me the next morning. They said the stock went "conditional" all the sudden. They have no idea how to operate their TOS unless you get a hold of the right people which could take 10 phone calls. Pure garbage.

This company should be deleted or closed. You suddenly brought the rules that one must refer people before earning, which was not part of your terms before. Referring should be additional earning not compulsory. I will drag you for life for your scam. Refund my money I don't want your investment anymore. Don't misbehave with Nigerians.

I need an ATM card for international cash withdrawals without fees. Many said Charles Schwab is the way to go. Yesterday I opened an account and tried to add an external account to link to the Schwab account through the Schwab mobile website, IMPOSSIBLE to do! The first message I got was basically, can’t link accounts now, try later. After several other failed attempts, the message changed to can’t link accounts try another method. I called customer no service 5 times today. WASTE OF TIME! How does NO ONE on the customer service line have the training to resolve this basic issue? HOW? Their suggestions was to print a form, fill it out, mail it to Schwab. I HAVE NO PRINTER! Go to a local branch and get it done there. I HAVE NO CAR! I am relocating internationally, those things have been sold. Try using Google chrome to open the mobile website. GOOGLE CHROME, SAME RESULTS! They suggested using a device other than an iPhone/phone. Again, SOLD, there was not one person who said to me I will add the account for you, what is your external account information. Apparently that makes them too liable, as they don’t know who I am. Yet they don’t need to know who I am if I could get their trash mobile website to do what it is SUPPOSED to be ABLE to do! I finally I gave up and closed the accounts!!!! What a waste of my time!!!!! How does a MULTI BILLION DOLLAR CORPORATION not have a functioning mobile website or customer service reps who are trained to resolve BASIC ISSUES? HOW???UNBELIEVABLE!!!!