ScalewayReviews of scaleway.com

Don't protect the Internet, have daily spam from the same IPs and they do nothing. Reported the same scammers many times, have the confirmation mails and the spam just continue. They are useless, a shame for the IT world.

I registered, verified my payment, wasted 1.06 euro then verified my phone, email, and I sent them my Driver License. They said it will be over in two hours, verfication process.. But after wasting my entirely time this was thier last reposne: Our Trust & Safety team has thoroughly reviewed the information provided, and we are sorry to inform you that your account will remain locked. They don't give damn care about customers!!

I've never used their services,and £2 odd taken was from my bank, and I randomly get an 86p invoice? what the hell are they doing? Support doesn't care at all. I highly recommend people avoid and

Facilitates and enables phishing, fraud, scams and spam. No abuse@ reporting allowed. Web abuse form dubious and gives error messages despite being fully filled. Clearly happy to take money from criminals, thus criminals themselves

aucun support, j'ai voulu créer une machine virtuelle sur un serveur dedibox debian avec une ip failover. J'ai d'abord essayé avec une ipv6 mais sans documentation correcte, mission impossible. J'ai pris une ipv4 mais malgré avoir suivi la documentation présente, ça ne fonctionne pas. Et quand j'ouvre un ticket, on me dit voir documentation. Je propose de prendre la formule payante de support mais là non plus , impossible d'obtenir les instructions précises pour la config que je veux mettre en place. J'ai un autre serveur chez OVH, ou j'ai pu dans problème configurer des machines virtuelles avec des ip failover. Ici, rien à faire! Je vais changer et retourner chez OVH.

The worst of the worst!!! After 3 days our server is still down from power outage and they don't know how to fix it.. They reply with lies and nonsence excuses... stay away from them!!!!

We needed a bare metal mac M1 to build a reactnative app and scaleway looked like a decent provider with reasonable pricing. Signup process was a hazzle. I tried to register as a company but was not allowed to do so since our email address was not professional enough. We use a gmail address in our starup. Started a private account just to get going. Entered a valid credit card but the signup process got stuck and I could not enter the same card since it was already registered. Tried to login by email, entered a CHAPTA challenge, entered som more CHAPTA, etc. and I finally got access by a magic link. I created a support case to help them improve. Was greated by a chat robot, got redirected to a human that never appeared. Created another support case and a friendly human apologized. No worries! It is just signup and signin they have trouble with. How about their service? Worst service ever! We somehow crashed our server and could not get access to it. Tried to reinstall it. Waited 10 hours but still no access. Created a support case and was asked to... reinstall the server since he could not see anything. Reinstalled again, wasted a day. Talked to some other supporter who would contact the developer team. They never returned. After some back and forth I escalated to a manager. About a week after we could not get access and no usable replies from support I closed our account. We did considder to just buy another mac from them but I really wanted to help them improve and look into why their server crashed. But no response from their developers after 6 days. No post mortem. We tried to buy another mac server but none was available. Some supporters were incompetent, some were friendly, but no one got our server back up and running. Wasted around $100 and more important a lot of time.

trust and safety team has closed my account without any reasons This company is racist from the director to the agents because im from arabic country i get this problem "....." I do not advise to buy any services from it there is a lot of similares and best company thank you