SCA AuctionsReviews of sca.auction

Response from SCA Auctions· Jul 18, 2025

We checked the account. We are sorry that you are not satisfied with the purchase. We are struggling to make a buying process and fees transparent and clear. The fees are described in Terms and Conditions. Also we describe the process in FAQs and are ready to answer any questions. Each stock has a link to the fee calculator in the description and also at the bottom of the page. In regards to the security deposit, there is information in FAQs and Terms and Conditions. https://help.sca.auction/en/articles/6174378-can-i-use-the-security-deposit-towards-the-purchase-and-shipping Security deposits may not be used to pay for vehicles or shipping costs. However, security deposits are 100% refundable. The deposit has been already refunded. Hope to see you among our clients in future for more satisfying cooperation.

Response from SCA Auctions· Jun 27, 2025

Dear, Nicholas Centenaro Thank you for the review. We fully understand your disappointment that the vehicle was not awarded to you. But that is the auction rules. The fees are disclosed. There is a fee calulator to check the fees before the auction. We struggle to make the buying process transperent and easy. We highly appreciate our clients. We are sorry that your experience was not satisfing.

Response from SCA Auctions· May 2, 2025

Hello! We have checked your account. You purchased 2003 CHEVROLET AVALANCHE 1500 using Buy now price which was $1000. And the fees where charged on the top of this amount. So the final invoice $2153 includint the transaction fee $299, documentation fee $199 and auction fee $655. The fee calculator shows the correct final amount. The link to the Fee Calculator is in the description of every vehicle. As you read and accepted the terms and conditions there is a paragraph 5. Payments & Fees 5.2. Transaction Fees: All sales shall be subject to a per-purchase Transaction Fee in the amount of Two Hundred Ninety-Nine U.S. Dollars and No Cents ($299.00) or Nine (9%) percent of the purchase price, whichever is greater plus applicable fees for Basic Members, Two Hundred Fifty U.S. Dollars and No Cents ($250.00) or Five (5%) percent of the purchase price, whichever is greater plus applicable fees for Premier Members and Two Hundred U.S. Dollars and No Cents ($200.00) or Three (3%) percent of the purchase price, whichever is greater plus applicable fees for Expert Members. Transaction Fees shall not be refundable for any reason whatsoever. 5.6. IAA Auction Fees: All sales are subject to IAA Auction Fees . Prior to placing any bid(s) you are encouraged to review and understand the IAA Auction Fees and Fee Structure of IAA Auctions, as sales will not be canceled based on a lack of knowledge of the applicable IAA Auction Fees or any other applicable Fees. The informaion about the fees and its calculation also indicated in FAQs https://help.sca.auction/en/articles/6184324-iaa-auction-fees https://help.sca.auction/en/articles/6177388-iaa-auction-standard-vehicle-buyer-fees The deposit of $1000 is completely refundable. It cannot be used to cover any transaction. It is not prepayment. When the vehicle is paid in full and picked the deposit will be refunded in full. In case the vehicle is not paid in time, the cancellation fee will be charged. The cancellation fee is 30% or $2000 whatever is greater. 5. Payments & Fees 5.1. Security Deposits: ​​Provided that the Purchase Price has been fully paid and the purchased vehicle picked up, the Security Deposit is fully refundable (barring offset against other fees) via a request from your Account, with most refunds being returned via the same payment method used to make the Security Deposit. In the event that a refund is requested 120 days or more after the date of the Security Deposit payment, U.S. and Canadian residents may receive their refunds via a paper check, with all other Members receiving refunds via wire transfer with the Member responsible for any and all wire transfer fees. Refund requests may not be made in writing or verbally and must be made exclusively through your Member Account and shall not be valid until a confirmation email is received by you from us. Deposits are not generally required to use and access the website, however, a security deposit is required in order to place a bid; The fees are disclosed and our support team always ready to assist with any questions. We are struggle to make the buying process transporent and easy for buying.

Response from SCA Auctions· Apr 23, 2025

Dear Kelly Wheeler, our team is sorry to learn that you had a negative experience. We understand how disappointing that was. We are constantly working on improving our customer service. Thank you for taking a point to a technical mistake with the email confirmation of the payment receive. The IT team adjusted the issue. The delivery cost was added as an offer to help the clients with the vehicle towing as the auction yard require the licensed and insured shipping company to pick up the vehicle.

Response from SCA Auctions· Mar 17, 2025

We struggle to improve our business and make the process easy and transparent. All the process is described in the Terms and Conditions, FAQs. And our support team is always ready to answer any question and assistance.

Response from SCA Auctions· Jan 31, 2025

Thank you for the review. We are sorry that you are not happy with your purchase. The vehicle was purchased through the Buy now option. We have double checked your account and found out that you bid $25 on the vehicles. Unfortunately you were outbid. But you used the Buy now option to get 2007 HONDA CIVIC HYBRID and it was awarded to you without the auction. The delivery was offered to make it easy for the clients and avoid searching for the transporter. Because according to the auction rules the vehicle should be picked up by the licensed insured carrier. We fulfilled our obligations and provided you the access to the closed on-line auto auction where you purchased the vehicle. For some reason you are not happy with the purchase and it is OK to cancel the purchase. In this case according to the terms and conditions the cancellation fee of $2000 should be paid. The deposit will be refunded in full when the vehicle is paid in full and picked up or the cancellation fee is paid. Otherwise according to the terms and conditions it will be used to cover part of the due. All the process and fees are disclosed in the terms and conditions and FAQs. We are happy doing business with you. We would like to solve the issue and assist you to buy the vehicle which will satisfy you in future.

Response from SCA Auctions· Dec 2, 2024

Hello! Thank you for reaching out and providing this detailed explanation. We are sorry that your experience was not positive. All the fees are disclosed in the terms and conditions, FAQs and also there is a link to a fee calculator in every stock description. The auction charges fees on the top of the winning bid or buy now price. The auction require the licensed insured shipping company to pick up the vehicle. We are ready to provide you the fees breakdown. We will be happy to continue doing business with you. Hope the next purchase will be more satisfying and you will enjoy your vehicle.

Response from SCA Auctions· Apr 2, 2024

Dear BessieR, To purchase a vehicle, you used the services of the broker company SCA Auctions. On the page of each vwhicle there is a link to a calculator where you can see the final amount of the entire purchase with all auction and broker fees depending on your bid amount. Moreover, all the fees are described in our terms and on FAQ page as well.