SaratafloristReviews of sarataflorist.com

I wish I could rate a zero. I had the same experience. Once you order they cancel and never refund you your money. Apologizes several times saying the same thing and never refund your money. I wish I would have read the reviews before purchasing. I called the BBB and talking to a lawyer to see what can be done. False advertising and scamming people for they hard earned money, they will not prosper.

Total scam, how dare they! I am so, so tired of scammers, period Same story as all the rest. I contacted the better business bureau, and will be filing a fraud dispute with my bank I may even go up there to where their office" is. Don't know what I'll do then, take the police with me.I ordered flowers two weeks ago, was immediately sent an email they could not fulfill my order and said my money would be refunded. I was told several times it was processed, never was, I'm still waiting. I saw how many hundreds of people have had the same experience. I contacted the Better Business Bureau, apparently they have two other shops doing the same thing. TikTok creator also had content that said never to order from them, its a scam. In hindsight, in just one day, in order for this to be legitimate, they would have to contact ALL the flower shops in a town, and fond out who has what available. Impossible to do in such a short time. Also, flower shops will make substitutions if need be. Get my point? I am definitely filing a fraud with my bank, and maybe more

BIG TIME SCAM!!! CROOKS!!! Do not order from them! They will charge your card. Then shortly after they send an email they cannot fulfill your order and have issued a refund ! That's BS I spent $155 to send a beautiful arrangement to my aunt for her 90th birthday early the next morning I get an email they had to cancel my order and have issued a refund that was September 12 five days later the charge shows up on my credit card I have called them several times there must be 1000 people working there because you never get the same person twice. Today was the fourth time I have called regarding my refund all they say is they will issue it again give it three days. They will not tell you who the owner is ias it's against their policy??? What! I am absolutely furious. They need to be shut down and I will do whatever it takes to get my refund of $155 back . If you have been scammed, don't give up don't let them get away with it. My next call will be From a corporate attorney, who happens to be my husband and has connections. The Better Business Bureau will be notified as well every single, consumer reporting agency.. * if my refund shows up within the next four business days, I will report that on trust pilot . **Update- it took almost a month, after countless phone calls and emails, they "finally" credited my account. It's a big hassle' I'm sure they count on many people just giving up, but don't. Call them every day. If you have to, be a pest...don't let them get away with it!

Immediately after placing my order I received an email saying the order was cancelled and that a refund would be issued. I’ve called their customer service multiple times and each time I was told that a refund has been issued, to give it a few more days. Still waiting for my refund. The flowers was for a special occasion and was needed that day. I called directly to a local florist in the city I was sending them too who apologized and did the order. Needless to say I had to pay a second time for the flowers. I will never use Sarata florist again and I would advise everyone to just use a local florist and call them directly.

placed an order for my friend's bday and within seconds after taking my money. They quickly sent me an email cancelling my order. It took several several emails back and forth, including apologies and assurances that the refund had been issued Since Sept 9th and til this day no refund has hit my bank. Margaret and Mike are full of lies! This company sucks. DO NOT ORDER FROM THEM, unless you want your money stolen!!!!

Don’t trust them, very deceitful people and company they cancelled your order and do not refund your money back 😡😡i was calling them every week for refund and they blocked my phone

Scammers. I blame myself for not reading reviews THEY HAVE AN EXCUSE FOR EVERY MINUTE. These are scammers. I’m calling my bank to dispute the transaction Stay away from them

SCAM... wish I researched ahead of time. They took my money and then canceled the order. No refund. Reported to everyone possible.