Poor
495 reviews
Santander Consumer USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Santander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Edouard D.
Posted
Really good
Response from Santander Consumer USA· Mar 3, 2025
Hello Edouard! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Junior G.
Posted
Excelente atención al cliente
Response from Santander Consumer USA· Feb 20, 2025
Hello Junior! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Levern
Posted
Outstanding Company
Response from Santander Consumer USA· Feb 13, 2025
Hello Levern! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Terry N.
Posted
Signing up was an easy process so far. I am a new customer.
Response from Santander Consumer USA· Jan 10, 2025
Hello Terry! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Richard B.
Posted
Very simple very easy
Response from Santander Consumer USA· Dec 19, 2024
Hello Richard! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Agi
Posted
Santander is financing our Tesla purchase. Unlike a couple of other banks, they considered our high credit ratings as proof of being credit worthy. Some other banks declined because of an unfortunate AT&T data leak that exposed some of my husband's confidential identification. Setting up autopay to make sure repayment of the loan goes without a hitch was a breeze!
Response from Santander Consumer USA· Dec 16, 2024
Hello Agi! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Orantino C.
Posted
The people were very helpful in the application was easy to fill out.
Response from Santander Consumer USA· Dec 11, 2024
Hello Orantino! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Austin E.
Posted
Was in in out within an hour with great service and friendly staff
Response from Santander Consumer USA· Dec 9, 2024
Hello Austin! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns regarding an auto loan, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
