Excellent
314 reviews
Salem GhostsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Salem Ghosts will take you to the most haunted places in town, featuring stories of the tragic and sordid events that took place here in Witch City. Join us to experience Salem's most authentic ghost tour and discover why this is the most haunted city in America. Tours are held nightly, rain or shine!
Salem Ghosts (salemghosts.com) has 314 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 22 reviews with 4 stars · Clear filters
RODINSON ABEL CRUZ R.
Posted
Excelente servicio al cliente, quedó satisfecho en todo
Response from Salem Ghosts· Dec 19, 2025
Hello, this is what we love to hear! Thank you for joining, and we hope to host you again soon!
Lee T.
Posted
I went during Salem's Haunted Happenings. Our tour guide, Sam, sent text to advise time and place. He knew his locations and "stories" well. Very accommodating and took the time to talk to individual guests during walk. Ran over an hour, but it was Halloween night. Normally an hour tour. Very much enjoyed.
Response from Salem Ghosts· Nov 9, 2025
Hello, Lee! Thank you for sharing your experience! We’re so glad you enjoyed your Halloween tour with Sam — we’ll pass along your kind words and hope to see you again soon!
Christine S.
Posted
Informative but with it such a large group our guide should’ve had a headset so we could hear her better.
Response from Salem Ghosts· Nov 3, 2025
Appreciate your kind words and helpful feedback — we’re always working to make every experience even better!
Amanda N.
Posted
Good and informative..small group..A mix of haunts and history. Affordable and family friendly
Response from Salem Ghosts· Oct 13, 2025
Thank you! We’re glad you enjoyed the mix of haunts and history in our small, family-friendly tours. Hope to see you again soon!
Simone B.
Posted
The story telling was great. But suggesting a beverage without price is annoying I paid $15 for a drink that was meh..
Response from Salem Ghosts· Aug 26, 2025
Thanks so much for your feedback. We're happy the storytelling stood out, but we're also sorry to hear about the disappointment with the beverage. Your comments are helpful and will be shared with our team to improve clarity in the future. Hope to see you again!
Zachary W F.
Posted
Informative and entertaining sometimes hard to hear with no amplification the walking pace was a little to fast for my 76 year old mom to keep up well Otherwise a positive experiance
Response from Salem Ghosts· Jul 22, 2025
Thank you for your honest feedback! We're happy you had a positive experience, and we’ll work on making our tours more accessible for all guests. We’d love to host you again anytime!
Lori H.
Posted
Very informative!!!
Response from Salem Ghosts· Jul 22, 2025
Thank you for your feedback! We’re glad you found the experience informative. We’d love to host you again soon!
Shadow T.
Posted
The company was very helpful in the check in process. Making sure to remind me in the minutes leading up to my tour about when and where it was. As someone with executive functioning problems it was very reliable, I can confirm.
Response from Salem Ghosts· Jul 22, 2025
Thank you for your feedback! We’re glad our check-in process and reminders made things easy and reliable for you. We’d love to host you again for another smooth experience!
