RvinylReviews of rvinyl.com

By far the worst customer service out there! They sent me the wrong color and will not give me the right color or give me a refund. They also will no longer respond to emails or calls. It also took 3-4 weeks to get my vinyl.

This company is unprofessional and has horrible customer service. I ordered vinyl to use for my daughter’s birthday. They send the wrong stuff and refused to take a return. I had to message them four times and finally they said they don’t give returns. Don’t use this company! I have found way more helpful, better quality shipments and cheaper elsewhere.

Order a kit for 2014 Sienna. Followed all instructions and steps. Applied one film, lot of wrinkles after 24 hours. Anything I tried didn't work. I worked on different cars with different products from competition without any problems. Be aware. They asked for 20% restocking fee, if the product is used you will receive a store credit only. What to do with the store credit? To buy another low quality product? No thanks. Overall, horrible experience with this company. It took 12 days to be delivered from NY to Las Vegas.

This place should get 0 stars. Customer service is horrible and after mis ordering an item I emailed them within the first 30 minutes to cancel the order and they said it was too late they had already processed the order. I then said can you stop it from sending and just charge me a restocking fee and refund the money... No response and they still sent the mis order to me. I emailed them, They then told me to send the product back to them and they would refund my money. I send the product back to them for them to tell me the package was damaged and they could not resell the product and would issue me store credit. I never even opened the package and sent it straight back. There’s nothing on the website I want and even if there was I would have to pay $10 to get it delivered. Their website says they offer led lights, custom gauges, racing seats, and more. Turns out they only offer crappy tint and vinyl wraps. This company is a scam and I write this review because they will take your money and never look back! Straight garbage! Obviously you all need that $69.99 more than me.

COMPLETELY DISHONEST COMPANY! We ordered almost 400.00 of products they sent wrong products. After emailing them they said “we believe we sent you the correct items and we don’t take returns on the items you ordered” Then quit responding to my emails of me attempting to get what I paid for. Don’t waste you money with this dishonest company!

I ordered a tail light tint kit for my vehicle, and when I received it was frustrated to find that it did not fit at all. I double checked the order to make sure I didn't purchase the wrong kit, however it was advertised as a universal fit for my vehicle's year. After contacting customer support, providing pictures, and requesting a replacement, they said they could not help and that I would need to pay return shipping and a 20% restocking fee, that would end up costing the same. There is no phone number to call their support team, and they are completely unwilling to take responsibility for their mistake. I wish I would have read the other reviews online before purchasing, or else I would have never considered using them. Steer clear or you will be a victim as well. I have disputed the charge with my bank as fraud.

Horrible company. There is not a customer service telephone number..it's one of those "please email us and we will get back to you" types. I sent multiple emails with no response. They sent me the wrong item and won't let me return it to get the right one. It was only for $15 but the point still stands. DO NOT DEAL WITH THESE GUYS! They have a 3.5 rating for a reason. Matter of fact, don't deal with anyone that doesn't have a legitimate customer service with a legitimate phone number.