Great
1,249 reviews
RuutHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 77 reviews with 3 stars · Clear filters
Wesley
Posted
Ruut made me think about simple things that can make a difference. It was beneficial for me. They need to invest in an App and focus less on targeted advertising
Alexis
Posted
So far so good
jessie
Posted
Overall enjoyed the insight and program, but didn’t see the desired results after 2 months.
Scott
Posted
I didn't use the service so I can't provide a good review.
Rob T.
Posted
Utter shambles - I paid what I thought was a one-off for access, then £99 was lifted from my account without any notification it was going. I've complained. Post initial 1-star- edit-they responded very quickly to my utter disappointment for attempting to charge me £99. They have refunded it and cancelled my subscription. It needs to be crystal clear what you’re getting and what you’re on the hook for. Please make sure customers know this, and don’t bury it in some endless T&Cs.
Response from Ruut· Dec 6, 2025
Hi there, Thank you for bringing this to our attention. We take concerns about billing and transparency very seriously, and we’re sorry for any frustration this caused. To clarify: Ruut doesn’t charge any subscription fees without clearly presenting them during checkout. All plan options, renewal dates, and pricing — including the £99 / 12-week plan — are shown before payment is completed. That said, if anything in the flow felt unclear or misleading to you, that’s on us, and we want to make it right. Please contact us at [email protected] , and our team will immediately: Review your account and billing history Cancel any unwanted subscription Issue a refund for any charges you did not intend to authorize We appreciate you giving us the chance to resolve this. Our goal is to ensure every customer feels informed, respected, and supported.
