runwayml.comReviews of runwayml.com

Tools are fine, I like the platform, but I cannot tolerate wiping off unused credits monthly. Paid for one month of pro, production got rescheduled by few weeks and when I return to work with the project, I see all my bought and unusued credits gone and having wasted 40€ into nothing. Worthless scam, that kind of lack of flexibility doesn't reach acceptable standards however good the tool itself is.

I asked Runway to generate a video in 1836, it has generated a place with a parking full of cars. What a shitty AI tool

Unlimited ist überhaupt nich unlimited - man bekommt ein paar minuten video mit ton - das wars - absolut überteuert - absolut NICHT empfehlenswert!!!!

I used Runway Gen 4.5 exactly as shown in their official tutorials, with the goal of creating a video with a consistent character (same face, same identity) in motion. The result? Completely unusable. After spending over 2000 credits and dozens of hours: the character’s face constantly changes during the video identity is not preserved, even with proper references the output is unstable and unreliable This is not a learning curve issue. I followed the workflow step by step. The problem is the product itself. What is shown in tutorials and promotional content is highly misleading. They present a level of consistency that simply does not hold in real-world use. In reality: the model re-generates the face frame by frame continuity breaks immediately most outputs are unusable After all that time and money, I did not get a single usable video. The only usable results I obtained were a few still images — something I can already generate with ChatGPT as part of my existing subscription, without spending extra credits. This feels like a product that is being marketed far beyond its actual capabilities. If your goal is: consistent characters realistic movement believable acting this tool is not ready. Strongly recommend extreme caution before spending money. Test with minimal credits first, because what you see in tutorials is not what you get in practice.

I have no idea where these losers got my details from but how can they have access to my personal information? It’s a sign of the UK British government again selling out information for profit so the bigger corporations I am sure if everyone leaves them negative reviews they will be an unsuccessful business. This is what needs to happen.

Runway is trash. Same model, same prompt elsewhere = amazing. Runway = garbage. Expensive, clunky, not user-friendly. Can’t even zoom on images properly — just opens a new tab. Complete waste of time and money. THANK GOD FOR FREEPIK.

I honestly don’t know where to begin. If I had to summarize my experience with Runway, it would be this: a complete waste of money. I paid €85 expecting a smooth, usable product, what I got instead was constant delays, limitations, and frustration. Image generation is painfully slow. I’ve had cases where I started a generation, got up, made coffee, came back… and it was still processing. This is on credits mode, which is supposed to be the faster option. Then there’s the so-called “unlimited mode.” In reality, it’s unusable if you value your time. Waiting 10 minutes for a single video or a handful of images defeats the entire purpose of rapid iteration. On top of that, I frequently run into “high demand” errors, limiting me to generating just one image at a time, which still takes several minutes. Overall, the platform feels heavily bottlenecked, unreliable, and nowhere near what you’d expect for the price. Would not recommend.

Usei o Runway para criar vídeos a partir de uma fotografia real de produto (uma sapatilha específica) e o resultado foi muito dececionante. O modelo não respeita a imagem que carregamos — altera cores, muda o design e às vezes substitui completamente o produto por outro diferente. Mesmo seguindo instruções claras na prompt como “keep the exact product from the reference image unchanged”, o sistema continua a ignorar a referência original. O pior é que os créditos são descontados na mesma, mesmo quando o resultado não corresponde minimamente ao que foi pedido. Ou seja, acabamos a pagar por gerações inutilizáveis. Para quem trabalha com e-commerce ou precisa de fidelidade visual ao produto real, neste momento não é uma ferramenta confiável. Esperava muito mais consistência pelo preço cobrado.