Michelle M.
Posted
I got personal help from their support…
I got personal help from their support with a problem I was having. Affordable GPU and the best I have tried so far

Average
382 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Runpod is the AI Developer Cloud for teams building, training, and scaling AI applications. Developers use Runpod to move from experiment to production in one platform, with Pods for building, Serverless for shipping inference workloads, and Clusters for scaling larger deployments.Runpod gives AI and ML builders access to GPU and CPU compute without forcing them into a heavyweight cloud workflow. Teams can launch GPU environments, bring their own containers and frameworks, deploy serverless GPU endpoints, manage storage, monitor workloads, and run closer to users across global regions. Runpod supports a broad range of GPU options, from workstation-class cards to high-memory accelerators, so developers can choose the right compute for prototyping, fine-tuning, inference, rendering, research, and production workloads.Runpod is built for developers who want infrastructure that stays out of the way. The platform supports common AI workflows such as model training, fine-tuning, image and video generation, LLM inference, agent systems, and compute-heavy applications. Startups, AI-native teams, researchers, and infrastructure teams use Runpod when they need flexible cloud compute, straightforward APIs, container control, and a path from early experimentation to production deployment.For product help, billing questions, platform status, and account support, visit runpod.io or contact [email protected]. Customers can also find platform updates and status information from the Runpod website.
Runpod (runpod.io) has 382 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 227 reviews with 5 stars · Clear filters
Michelle M.
Posted
I got personal help from their support with a problem I was having. Affordable GPU and the best I have tried so far
Agnieszka
Posted
5 stars is not enough. I would give 6 if it were possible :) Great support that responds and helps very quickly. Good prices and stable GPUs. I recommend Runpod wholeheartedly :) For me it is number1 in this industry.
Dimitri
Posted
Outstanding customer service. I was practically held by my hand through the process. Great service overall, highly recommended!
Blake H.
Posted
great experience, simple set up and no issues with service. customer response was quick directly available for chat and help in discord.
Aidan W.
Posted
Excellent costumer service. Very personal and fast. I can appreciate that this is a buisness that cares about its customers. I requested a refund because I could not afford what I purchased and they helped be even though they generally have a no refund policy. It's amazing how they conduct their buisness and I will happily endorse runpod anytime.
Adam S.
Posted
Awesome platform. The customer service reps are extremely helpful when I was lost and helped me out a lot.
Jordan B.
Posted
100% solid people to work with!
MK
Posted
Super service, perfect support, I can only recommend.