Roberta
Posted
Great first experience
The website was easy to maneuver. Lots of products to choose from. Communication after the order was placed and shipped was great. And we were not disappointed when we received our rugs. They are gorgeous.
Excellent
561 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Ultimate Matchmaker for You and Your Floors. Let RugPal be your guide to finding the perfect rug, at a discounted price, with free shipping.
RugPal (rugpal.com) has 561 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 436 reviews with 5 stars · Clear filters
Roberta
Posted
The website was easy to maneuver. Lots of products to choose from. Communication after the order was placed and shipped was great. And we were not disappointed when we received our rugs. They are gorgeous.
RPW
Posted
Great price, loved the rug and it shipped fast. I will definitely be shopping with RugPal again.
Mary
Posted
I ordered two rugs. One through Houzz and one directly from Rugpal. One rug just wasn't exactly what I wanted for my kitchen, my mistake, and had to return it to Rugpal. I received instructions on how to return the rug very quickly from Rugpal. The second rug was damaged when I received it. The ladies at Rugpal could not have been more helpful. I was very impressed with their quick responses to any questions I had regarding the return pickup. I would recommend Rugpal to anyone.
VIKASH
Posted
I'm ready to buy another one soon
michael
Posted
I recently called to inquire why my rug arrived several days ahead of the rug pad I ordered , I was treated well and when I called back with a followup question , the phone person remembered my name and simplified the whole question . I was left with a good understanding and a cheerful feeling.
Linda
Posted
I was looking for a particular runner and to replace my old one and it was easy to find. The website is easy to manuver. It also has a wide selection.
Kathy
Posted
I received my runner in record time and perfect condition. It was as pictured and the colors are bright and beautiful. I was looking for a longer runner to go in a very long hallway and this one is perfect. It is wool and sheds; but I am hoping that it will taper off after each vacuuming.
June
Posted
This was a most satisfactory experience. The rug arrived fairly quickly and fits the space nicely. It is greener than it appeared on the web photo.