RPGSHOW.COMReviews of rpgshow.com

I have been purchasing wigs from RPGshow for over 10 years. They are the ONLY company I use. I trust them completely. Their products are authentic and highest quality. The best is the customer service! During the start of COVID in 2020, they reached out to customers to see how they could help. I received a free pack of gloves and face masks that were so hard to come by. They will always be my favorite store to shop!

Loooove this wig, customer service was SUPER helpful especially since I was unsure about which wig to get. I ended up getting the highlights, 16 inch, 200% density. I would say it doesn’t seem to have as many highlights as the picture but the overall highlights and color are still natural looking which I appreciate!

I love RPGshow. I’ve ordered about 4 or 5 wigs over the years and I’ve been consistently impressed. They are responsive and only once did I get a wig that was somewhat subpar. I didn’t like the color and all I did was recolor/tone it, add some tracks and it was fine.

Fast respond...literally didnt even take a minute to get the item.

Christine was awesome service and knowledgeable staff ready to help you. And RPG very nice place, people are great. Staff always willing to help to the renter like us.

I have purchased 6 wigs from RPGSHOW and never had a problem so when I read those reviews where customer complain about there wigs and wonder if your purchase was from the same company. All my wigs are quality and natural and very realistic don’t get me wrong they cost a lot put I also believe you pay for what you get

I've been buying from RPGshow for 8 years and to me they are the best on the market. Not only for the quality of the hair and units + the huge choice of styles they offer, but also for their UNIQUE CUSTOMER SERVICE which I have found nowhere matched. - Anyone who has had contact with Tina and her colleagues know that. I'm in France, the company is not next door but it feels to me like a second family. I can guarantee you that if there's anything you are not happy with, the customer service will do all it can to help. I have never had problems and have always had very quick replies to questions about my orders. So for those bad reviews, which do not at all match the reality of the quality of service, they are either from bad faith customers (come on, we all know some people who no matter what you do will never be happy as they want the product and the money back and come up with fake reasons to have both...) OR they are simply competitors who are on a mission to sabotage the work a long-standing company made of sincere professionals who care. - The truth is that RPGShow was there before wigs became fashionable. That company saved my life and allowed me to hide my hair loss for years, which could no longer be hidden in my thirties. Nobody has ever been able to detect that I was wearing a wig. Today everyone else is trying to match the level of this company which is way ahead and has become an expert at what they do because they have mixed great colours and hairstyles and work with amazing hairdressers. They have helped make hair loss a non-issue. For that, they will have my GRATITUDE forever. It is priceless. Now even if my hair has since grown back, I am so in love with my units that there's no way I go back to wearing my natural hair!! Long live RPGShow!! You'll find cheaper units elsewhere but you'll never find that level of commitment and care which goes way beyond the professional level. You feel you have real people behind the screens and you're not just another number. - And I just LOVE Tina, I have never seen anyone match her level of care and customer service. I would love to meet her one day as it's obvious she has the kindest heart ever. - Please dear reviewers, give the company a chance. I promise you you will not be disappointed. Don't rely on a couple of bad reviews to determine your choice for you. Just write to the customer service team and ask your questions, they'll be there for you and not just before you order. Give it a try and trust your own judgement.

I've been a loyal customer of RPG for around 7-8 years now and have NEVER, EVER received a product that did not meet or surpass my expectations. Their units are durable, natural, authentic, and made with such care that I can't imagine shopping with another vendor. I have had custom units, I have had their stock units "customized" to suit my wants and never once have they disappointed me. I am a marketing professional and social butterfly - I guarantee you that 99% of the people I encounter do NOT know I am even wearing a wig. Most of my friends don't know that I've had to wear wigs as a result of the damage done to my hair/scalp from years of weaves and improperly installed braids. I've recommended RPG to so many of my friends and family, none of them has had an issue. I've worked with Tina in Customer Service over the years and hate the thought of her, her company and her team being defamed by fake bad reviews! When the pandemic struck she sent me a little care package of PPE/hand sanitizer - not one of any of my other vendors has ever done anything so kind!! I see the negative reviews here and wonder if these are just scammers or bots or malicious attacks - if they were indeed true, then I'd call it a fluke, reach out to customer service and try again - because this company is at the very top of my list of favorite vendors! Keep up the great work RPG - you ROCK!!